Ports 9898 and 9897 seems to be unavailable

4 posts, 1 answers
  1. olav
    olav avatar
    10 posts
    Member since:
    Jan 2007

    Posted 25 Aug 2011 Link to this post

    Hi,

    As we have all other Telerik products I thought maybe I'll give TeamPulse a try, maybe to integrate with our TFS.
    Right now I don't have a firewall expert ready, I was hoping someone could give me ideas on how to proceed:

    - Out of convenience I installed TeamPulse on the same server as SharePoint and TFS.
    - From this server http://servername:9898 works nicely, but the same URI times out from all other computers in the local network.
    - In comparison, http://servername:3447 (SharePoint administration) works from any computer, no action taken at the firewall.
    - We are using MS Forefront TMG at the edge. I can't see that any ports should have been blocked within the internal network.
    - Running netstat -a at servername shows that the port is used locally, but does not show up running the same command from a client computer.

    Just testing the Community Edition (2011.2.815.0), I'll try the Standard Edition once I can access the installation in a more convenient way.
    Would be grateful for any comments!
  2. olav
    olav avatar
    10 posts
    Member since:
    Jan 2007

    Posted 29 Aug 2011 Link to this post

    Anybody knows, can ports be changed simply by adjusting settings in IIS Manager?
    Thanks. (no big deal, TFS is still ok for our use)
  3. Answer
    Joel
    Admin
    Joel avatar
    300 posts

    Posted 29 Aug 2011 Link to this post

    Hello Olav,

    I've attached a short video describing how to open a port.  If this does not work for you, it is possible to use IIS Manager to change the ports that TeamPulse uses, however, if you do this, you will need to change a couple things in the web.config files for the TeamPulse and User Management sites.  In the TeamPulse web.config file you would need to change the value of the UserManagementURL app setting to reflect the new port.  Likewise, in the User Management site web.config, you would need to change the TeamPulseURL value.

    Regards,
    Joel
    the Telerik team
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  4. olav
    olav avatar
    10 posts
    Member since:
    Jan 2007

    Posted 29 Aug 2011 Link to this post

    Thanks Joel,

    Yes, the Windows Firewall turned out to be running after all..

    Best,
    Olav
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