Platform is down?

4 posts, 0 answers
  1. Miles
    Miles avatar
    4 posts
    Member since:
    Aug 2014

    Posted 05 Aug 2014 Link to this post

    Getting 500 error on platform - does this happen often?
  2. David
    David avatar
    2 posts
    Member since:
    May 2013

    Posted 05 Aug 2014 Link to this post

    I'm seeing the same thing. 500 error, multiple platforms, etc.
  3. Jeff
    Jeff avatar
    1 posts
    Member since:
    Apr 2014

    Posted 05 Aug 2014 Link to this post

    I am getting it too.   My mobile app that is in testing isn't able to get data from Everlive either.  Why does the status page show all systems operational?
  4. Anton Dobrev
    Admin
    Anton Dobrev avatar
    539 posts

    Posted 06 Aug 2014 Link to this post

    Hello,

    We are deeply sorry for the inconvenience you have experienced.

    There was a temporary outage of the Telerik Platform services which was causing the reported behavior for a subset of our customers as reported on our status page. The Telerik team has been able to identify the issue and stabilize the environment.

    If the problem persists, please, clear your browser cache and cookies and try again. Should you experience any other unexpected downtime, don't hesitate to let us know.

    Once again we would like to offer our apologies for any inconvenience caused.

    Thank you for the patience and understanding. 


    Regards,
    Anton Dobrev
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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