PdfFormatProvider export, Adobe Reader prompting to save changes.

[Adam]

I'm using the PdfFormatProvider to export RadDocuments to disk. Adobe Reader prompts me to save changes when these documents are closed. The saved document is slightly smaller than the original.

Is this a known issue?

[Iva Toteva]

Hi Adam,

The PDF files exported from RadRichTextBox comply with the latest version (1.7) of the standard and can be opened by the most commonly used PDF viewers which support this version. We have noticed that when Adobe Reader opens an exported document, it does some modifications on the file which is the reason for the saving prompt. When another program, for example Foxit Reader, opens a .pdf file exported from RadRichTextBox, it doesn't do similar modifications.

On a side note, as far as we have researched the issue, the changes that Adobe Reader performs on the document are not due to incorrect content of the document. Nonetheless, we have added this issue to our to-do list and will further investigate the cause of this behavior. The task hasn't been scheduled yet though because it does not look like a bug in the export and is not critical.

Regards,
Iva Toteva
the Telerik team

[Alexandra]

Do you know this has been fixed?

[Tanya]

Hello Alexandra,

I am afraid that this issue has not been fixed yet. We have an item in our public portal where you can track its status: Adobe Reader does some modification to files that are exported by PdfFormatProvider.

This is one of the tasks with high priority in our backlog, but we cannot commit to a particular date when a fix might be available.

Regards,
Tanya
Telerik