Paste issue for Firefox 3.0

4 posts, 0 answers
  1. Philipp Rohde
    Philipp Rohde avatar
    3 posts
    Member since:
    Jun 2007

    Posted 25 Jun 2009 Link to this post

    Clicking on the "paste" toolbar button in Firefox, a dialog appears which says "Please use CTRL+V to Paste". But when one uses the shortcut CTRL+V, the same dialog appears again! This instruction is useless and hence, nobody can paste content into the editor field. The only way is to use the "paste as plain text". But clearly, this is not the same.

    In ToolsFile.xml, the button is defined by <tool name="Paste" shortcut="CTRL+V" />.

    Surprisingly enough, this issue occurs only on some machines, but all have the same configuration.

  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 26 Jun 2009 Link to this post

    Hello Philipp Rohde,

    I tested the issue, but unfortunately was not able to reproduce it.

    Indeed when you click on the Paste Tool you receive the "Please use CTRL+V to Paste" message, but when you use the shortcut  key combination, the pasting is working as expected.

    In order to help you further we will need some additional information. Please provide us with your Configuration files (ConfigFile.xml, ListConfigFile.xml, ToolsFile.xml and ListToolsFile.xml), which are located in the Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.5.6.0__1f131a624888eeed\RadControls\Editor folder. Also inform us in what scenario are you using the RadEditor for MOSS? Is it web part, WCM scenario or a form one (list, wiki, blog)?

    Thank you.


    All the best,
    Stanimir
    the Telerik team

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  3. Philipp Rohde
    Philipp Rohde avatar
    3 posts
    Member since:
    Jun 2007

    Posted 30 Jun 2009 Link to this post

    Hi Stanimir,

    Thanks for the prompt reply. We are using the RadEditor in all three ways: within forms as replacement of the standard editor, within webparts and on aspx pages. The issue occurs in all three settings.

    ConfigFile.xml and ListConfigFile.xml are identical:
    <configuration> 
      <property name="ToolbarMode">Default</property> 
      <property name="Skin">Default</property> 
      <property name="MaxImageSize">512000</property> 
      <property name="NewLineBr">false</property> 
      <property name="SpellAllowAddCustom">false</property> 
      <property name="ExternalDialogsPath">/_wpresources/RadEditorSharePoint/5.4.0.0__1f131a624888eeed/Resources/EditorDialogs</property> 
    </configuration> 

    Also, ToolsFile.xml and ListToolsFile.xml are the same:

    <root> 
      <modules> 
        <module name="RadEditorStatistics" DockingZone="Bottom" /> 
        <module name="RadEditorDomInspector" Visible="false" /> 
        <module name="RadEditorNodeInspector" Visible="false" /> 
        <module name="RadEditorHtmlInspector" Visible="false" /> 
      </modules> 
      <tools name="MossTools1"
        <tool name="ToggleScreenMode" shortcut="F11"/> 
        <tool separator="true" /> 
        <tool name="Cut" shortcut="CTRL+X" /> 
        <tool name="Copy" shortcut="CTRL+C" /> 
        <tool name="Paste" shortcut="CTRL+V" /> 
        <tool name="PastePlainText" /> 
        <tool name="FormatStripper" /> 
        <tool separator="true" /> 
        <tool name="Undo" shortcut="CTRL+Z"/> 
        <tool name="Redo" shortcut="CTRL+Y"/> 
        <tool separator="true" /> 
        <tool name="FindAndReplace" shortcut="CTRL+F"/> 
        <tool name="AjaxSpellCheck" shortcut="F7"/> 
        <tool separator="true" /> 
        <tool name="InsertTable" /> 
        <tool name="InsertOrderedList" /> 
        <tool name="InsertUnorderedList" /> 
        <tool name="Indent" /> 
        <tool name="Outdent" /> 
        <tool separator="true" /> 
        <tool name="LinkManager" /> 
        <tool name="ImageManager" /> 
        <tool name="FormatCodeBlock" /> 
      </tools> 
      <tools name="MossTools2"
        <tool name="FormatBlock"/> 
        <tool name="FontName" /> 
        <tool name="RealFontSize" /> 
        <tool separator="true" /> 
        <tool name="Bold" shortcut="CTRL+B" /> 
        <tool name="Italic" shortcut="CTRL+I" /> 
        <tool name="Underline" shortcut="CTRL+U" /> 
        <tool separator="true" /> 
        <EditorToolStrip Name="AlignmentOptions"
            <EditorTool Name="JustifyLeft" /> 
            <EditorTool Name="JustifyCenter" /> 
            <EditorTool Name="JustifyRight" /> 
            <EditorTool Name="JustifyFull" /> 
        </EditorToolStrip> 
        <tool name="ForeColor" /> 
        <tool name="BackColor" /> 
        <tool name="InsertSymbol" />  
        <tool name="ModuleManager" /> 
      </tools> 
      <contextMenus> 
        <contextMenu forElement="*"
          <tool name="Cut"/> 
          <tool name="Copy"/> 
          <tool name="Paste"/> 
        </contextMenu> 
      </contextMenus> 
      <languages> 
        <language code="de-DE" title="Deutsch (Deutschland)" /> 
        <language code="en-US" title="English (USA)" /> 
      </languages> 
    </root> 

  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 01 Jul 2009 Link to this post

    Hi Philipp Rohde,

    From your configuration file I can see that you are using RadEditor for MOSS 5.4.0. Could you please upgrade to the latest version of RadEditor for MOSS, which now is 5.4.1?

    You can find upgrade instructions in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.


    Kind regards,
    Stanimir
    the Telerik team

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