Paste issue for Firefox 3.0

[Philipp Rohde]

Clicking on the "paste" toolbar button in Firefox, a dialog appears which says "Please use CTRL+V to Paste". But when one uses the shortcut CTRL+V, the same dialog appears again! This instruction is useless and hence, nobody can paste content into the editor field. The only way is to use the "paste as plain text". But clearly, this is not the same.

In ToolsFile.xml, the button is defined by <tool name="Paste" shortcut="CTRL+V" />.

Surprisingly enough, this issue occurs only on some machines, but all have the same configuration.

[Stanimir]

Hello Philipp Rohde,

I tested the issue, but unfortunately was not able to reproduce it.

Indeed when you click on the Paste Tool you receive the "Please use CTRL+V to Paste" message, but when you use the shortcut  key combination, the pasting is working as expected.

In order to help you further we will need some additional information. Please provide us with your Configuration files (ConfigFile.xml, ListConfigFile.xml, ToolsFile.xml and ListToolsFile.xml), which are located in the Program Files\Common Files\Microsoft Shared\web server extensions\wpresources\RadEditorSharePoint\4.5.6.0__1f131a624888eeed\RadControls\Editor folder. Also inform us in what scenario are you using the RadEditor for MOSS? Is it web part, WCM scenario or a form one (list, wiki, blog)?

Thank you.


All the best,
Stanimir
the Telerik team

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[Philipp Rohde]

Hi Stanimir,

Thanks for the prompt reply. We are using the RadEditor in all three ways: within forms as replacement of the standard editor, within webparts and on aspx pages. The issue occurs in all three settings.

ConfigFile.xml and ListConfigFile.xml are identical:

<configuration>
  <property name="ToolbarMode">Default</property>
  <property name="Skin">Default</property>
  <property name="MaxImageSize">512000</property>
  <property name="NewLineBr">false</property>
  <property name="SpellAllowAddCustom">false</property>
  <property name="ExternalDialogsPath">/_wpresources/RadEditorSharePoint/5.4.0.0__1f131a624888eeed/Resources/EditorDialogs</property>
</configuration>

Also, ToolsFile.xml and ListToolsFile.xml are the same:

<root>
  <modules>
    <module name="RadEditorStatistics" DockingZone="Bottom" />
    <module name="RadEditorDomInspector" Visible="false" />
    <module name="RadEditorNodeInspector" Visible="false" />
    <module name="RadEditorHtmlInspector" Visible="false" />
  </modules>
  <tools name="MossTools1">
    <tool name="ToggleScreenMode" shortcut="F11"/>
    <tool separator="true" />
    <tool name="Cut" shortcut="CTRL+X" />
    <tool name="Copy" shortcut="CTRL+C" />
    <tool name="Paste" shortcut="CTRL+V" />
    <tool name="PastePlainText" />
    <tool name="FormatStripper" />
    <tool separator="true" />
    <tool name="Undo" shortcut="CTRL+Z"/>
    <tool name="Redo" shortcut="CTRL+Y"/>
    <tool separator="true" />
    <tool name="FindAndReplace" shortcut="CTRL+F"/>
    <tool name="AjaxSpellCheck" shortcut="F7"/>
    <tool separator="true" />
    <tool name="InsertTable" />
    <tool name="InsertOrderedList" />
    <tool name="InsertUnorderedList" />
    <tool name="Indent" />
    <tool name="Outdent" />
    <tool separator="true" />
    <tool name="LinkManager" />
    <tool name="ImageManager" />
    <tool name="FormatCodeBlock" />
  </tools>
  <tools name="MossTools2">
    <tool name="FormatBlock"/>
    <tool name="FontName" />
    <tool name="RealFontSize" />
    <tool separator="true" />
    <tool name="Bold" shortcut="CTRL+B" />
    <tool name="Italic" shortcut="CTRL+I" />
    <tool name="Underline" shortcut="CTRL+U" />
    <tool separator="true" />
    <EditorToolStrip Name="AlignmentOptions">
        <EditorTool Name="JustifyLeft" />
       <EditorTool Name="JustifyCenter" />
       <EditorTool Name="JustifyRight" />
       <EditorTool Name="JustifyFull" />
    </EditorToolStrip>
    <tool name="ForeColor" />
    <tool name="BackColor" />
    <tool name="InsertSymbol" />
    <tool name="ModuleManager" />
  </tools>
  <contextMenus>
    <contextMenu forElement="*">
      <tool name="Cut"/>
      <tool name="Copy"/>
      <tool name="Paste"/>
    </contextMenu>
  </contextMenus>
  <languages>
    <language code="de-DE" title="Deutsch (Deutschland)" />
    <language code="en-US" title="English (USA)" />
  </languages>
</root>

[Stanimir]

Hi Philipp Rohde,

From your configuration file I can see that you are using RadEditor for MOSS 5.4.0. Could you please upgrade to the latest version of RadEditor for MOSS, which now is 5.4.1?

You can find upgrade instructions in the following help article http://www.telerik.com/help/aspnet-ajax/upgrade_to_a_newer_version_of_radeditor_for_moss.html.


Kind regards,
Stanimir
the Telerik team

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