Panel not working properly on Iphone

4 posts, 0 answers
  1. Paul
    Paul avatar
    27 posts
    Member since:
    Mar 2011

    Posted 12 Jan Link to this post

    There are three divs inside the panel: div1,div2,div3. Inside each div there is a linkbutton. Each link button runs scripts, but the final step of each button event is that it would switch the divs by using the attribute.add style property. Now, this works on FF, IE, and Chrome. However, there is a strange issue on IPhone, of which I cant really test as I dont have an iphone. The user who has the issue says they click on the button on div1 and it properly updates to div2. However, clicking upon the button in div2, does not update to div3 but the events in the button in div2 is still triggered. I tried this on my android device and I tried to emulate the iphone on Chrome, and I can't seem to replicate this issue. Is there any known issues in running the ajaxpanel/loadingpanel on iphone.
  2. Konstantin Dikov
    Admin
    Konstantin Dikov avatar
    1793 posts

    Posted 13 Jan Link to this post

    Hi Paul,

    Since there are no known issues with RadAjaxLoadingPanel on iPhone, this could be related to the custom implementation and with the provided information only it will be impossible for us to determine what could be causing it.

    With the above in mind, you could open a regular support ticket and attach a simplified version of your project that replicates the problem and that could be tested on our side.


    Best Regards,
    Konstantin Dikov
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Paul
    Paul avatar
    27 posts
    Member since:
    Mar 2011

    Posted 19 Jan in reply to Konstantin Dikov Link to this post

    I have javascript in ClientEvents-OnResponseEnd, of which would reinitialize the javascript on the page. It doesn't look like the javascript would run. I tried on my android phone I don't seem to have any problems. It just seems that there's something with iphone. The issue the user is experiencing is sporadic. Most times it works but, at times it doesn't. The version of telerik I have is 2015.
  5. Konstantin Dikov
    Admin
    Konstantin Dikov avatar
    1793 posts

    Posted 21 Jan Link to this post

    Hello Paul,

    Without a sample project and steps-to-reproduce it will be impossible to pinpoint what could be causing the issue, especially if it occurs sporadically.

    If you can manage to isolate the problem in a sample project and find the exact steps for replicating it you could open a regular support ticket and attach it, so we can test it locally.


    Kind Regards,
    Konstantin Dikov
    Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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