Page not loading at all

6 posts, 0 answers
  1. Atit Thaker
    Atit Thaker avatar
    27 posts
    Member since:
    Jun 2010

    Posted 04 Mar 2011 Link to this post

    hi,

    I am using 2010_3_1215 in my project and it was/is running fine with Internet explorer and Firefox. But when it comes to Google Chrome the page is completely blank.

    I have attached screens from Firefox and Google Chrome. I took screenshot from older version of chrome and it was working fine then. But since I upgraded to Google Chrome 9.0.597.107, the page is not loading. HTML is alright, but screen is blank.

    You can check it on http://schoolsonline.nig2.com. Try loading the same page in Chrome, IE and Firefox.

    I am using following versions for each browser
    IE: 8.0.7600.16385
    Firefox: 3.6.13
    Chrome: 9.0.597.107

    Can you please let me know what could be wrong. Please let me know if you need any input from my end.

    Thanks
    Atit
  2. Kiara
    Kiara avatar
    309 posts
    Member since:
    Jul 2006

    Posted 07 Mar 2011 Link to this post

    Atit, I searched in the telerik forums and found this entry about the same issue.

    Kiara
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Atit Thaker
    Atit Thaker avatar
    27 posts
    Member since:
    Jun 2010

    Posted 07 Mar 2011 Link to this post

    Hi Kiara,

    Thanks for the update.

    I checked the forum post and the Google Chrome bug list. But I do not think I have any textbox with width of 100%.

    Does Telerik styling create any page element internally with width of 100%? also, as it is not mentioned whether their page is not rendered completely or partially. In my case, I have sent screens, my whole page is blank. Not part of the page.

    Could there be some other issue?

    Thanks
    Atit
  5. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 08 Mar 2011 Link to this post

    Hi Atit,

    The described problem is a known browser issue in the new version of Chrome. Having following input element on the page:

    <input style="margin-top: -8px; height: 1px;" type="text" />

    will prevent its rendering.

    To resolve the problem you can try one of the following suggestions:
    - if you increase height to be more than 1px input element will be rendered
    - if you increase the margin-top to be more then -8 will render the element
    - having textarea("<textarea></textarea>") right before/after the above input will render both the input and textarea.

    You can also vote to affect the priority of the problem in the following link :
    http://code.google.com/p/chromium/issues/detail?can=2&q=72439&colspec=ID%20Stars%20Pri%20Area%20Feature%20Type%20Status%20Summary%20Modified%20Owner%20Mstone%20OS&id=72439

    Kind regards,
    Pavlina
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
  6. Atit Thaker
    Atit Thaker avatar
    27 posts
    Member since:
    Jun 2010

    Posted 08 Mar 2011 Link to this post

    Hi Pavlina,

    I read the post you have answered. The reason I am not having clear idea is, I did not see any input element on my page, with the HTML you have mentioned.

    Also, if that would be the case, only a text box should not be rendered. In my case, the whole page is blank. No HTML is rendered on the page at all. Please have a look at the screens I have attached in my first post.

    You can see it in the latest version of browser with the URL I posted earlier.

    Thanks
    Atit    
  7. Pavlina
    Admin
    Pavlina avatar
    6084 posts

    Posted 08 Mar 2011 Link to this post

    Hi Audit,

    Please, open a support ticket and attach there a sample project that reproduces the problem in Chrome. Thus we will be able to test the issue locally and provide you with a solution quickly.

    Thank you for your cooperation.

    Best wishes,
    Pavlina
    the Telerik team
    Registration for Q1 2011 What’s New Webinar Week is now open. Mark your calendar for the week starting March 21st and book your seat for a walk through all the exciting stuff we ship with the new release!
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