Page not loading at all

[Atit Thaker]

hi,

I am using 2010_3_1215 in my project and it was/is running fine with Internet explorer and Firefox. But when it comes to Google Chrome the page is completely blank.

I have attached screens from Firefox and Google Chrome. I took screenshot from older version of chrome and it was working fine then. But since I upgraded to Google Chrome 9.0.597.107, the page is not loading. HTML is alright, but screen is blank.

You can check it on http://schoolsonline.nig2.com. Try loading the same page in Chrome, IE and Firefox.

I am using following versions for each browser
IE: 8.0.7600.16385
Firefox: 3.6.13
Chrome: 9.0.597.107

Can you please let me know what could be wrong. Please let me know if you need any input from my end.

Thanks
Atit

[Kiara]

Atit, I searched in the telerik forums and found this entry about the same issue.

Kiara

[Atit Thaker]

Hi Kiara,

Thanks for the update.

I checked the forum post and the Google Chrome bug list. But I do not think I have any textbox with width of 100%.

Does Telerik styling create any page element internally with width of 100%? also, as it is not mentioned whether their page is not rendered completely or partially. In my case, I have sent screens, my whole page is blank. Not part of the page.

Could there be some other issue?

Thanks
Atit

[Pavlina]

Hi Atit,

The described problem is a known browser issue in the new version of Chrome. Having following input element on the page:

<input style="margin-top: -8px; height: 1px;" type="text" />

will prevent its rendering.

To resolve the problem you can try one of the following suggestions:
- if you increase height to be more than 1px input element will be rendered
- if you increase the margin-top to be more then -8 will render the element
- having textarea("<textarea></textarea>") right before/after the above input will render both the input and textarea.

You can also vote to affect the priority of the problem in the following link :
http://code.google.com/p/chromium/issues/detail?can=2&q=72439&colspec=ID%20Stars%20Pri%20Area%20Feature%20Type%20Status%20Summary%20Modified%20Owner%20Mstone%20OS&id=72439

Kind regards,
Pavlina
the Telerik team

[Atit Thaker]

Hi Pavlina,

I read the post you have answered. The reason I am not having clear idea is, I did not see any input element on my page, with the HTML you have mentioned.

Also, if that would be the case, only a text box should not be rendered. In my case, the whole page is blank. No HTML is rendered on the page at all. Please have a look at the screens I have attached in my first post.

You can see it in the latest version of browser with the URL I posted earlier.

Thanks
Atit    

[Pavlina]

Hi Audit,

Please, open a support ticket and attach there a sample project that reproduces the problem in Chrome. Thus we will be able to test the issue locally and provide you with a solution quickly.

Thank you for your cooperation.

Best wishes,
Pavlina
the Telerik team