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Hi,
I am receiving a lot of Crash Reports for my App "Battery.Net Pro" on windows phone 8 store. After analyzing the Crash Reports from dev center. It seems like 90 % of these crashes are in the background agent on this line of code.
"BackgroundAgent.TileHelper.UpdateLiveTile"
I have tried to optimize my background agent and seen that the Memory used by app before this line of code is about 6 Megs. This is an in-frequent error. Does not happen always, but surely affecting the user experience and it is getting bad reviews for my app.
This is the stacktrace.
"0 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.PngEncoder.PNGWriter.WriteDataChunksUncompressed 0x000000b4
1 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.PngEncoder.PNGWriter.WritePNG 0x000000ba
2 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.SaveTileImage 0x0000006c
3 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.SaveImageFromVisual 0x0000015a
4 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.RadFlipTileData.Telerik.Windows.Controls.ITileData.CreateTileData 0x00000132
5 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.UpdateTile 0x0000003e
6 backgroundagent_ni BackgroundAgent.TileHelper.UpdateLiveTile 0x000001f6
7 backgroundagent_ni BackgroundAgent.BackgroundTask+__c__DisplayClass5._OnInvoke_b__2 0x00000024"
Can you please help ?
Thanks,
Nachiket
I am receiving a lot of Crash Reports for my App "Battery.Net Pro" on windows phone 8 store. After analyzing the Crash Reports from dev center. It seems like 90 % of these crashes are in the background agent on this line of code.
"BackgroundAgent.TileHelper.UpdateLiveTile"
I have tried to optimize my background agent and seen that the Memory used by app before this line of code is about 6 Megs. This is an in-frequent error. Does not happen always, but surely affecting the user experience and it is getting bad reviews for my app.
This is the stacktrace.
"0 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.PngEncoder.PNGWriter.WriteDataChunksUncompressed 0x000000b4
1 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.PngEncoder.PNGWriter.WritePNG 0x000000ba
2 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.SaveTileImage 0x0000006c
3 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.SaveImageFromVisual 0x0000015a
4 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.RadFlipTileData.Telerik.Windows.Controls.ITileData.CreateTileData 0x00000132
5 telerik_windows_backgroundagenttools_ni Telerik.Windows.Controls.LiveTileHelper.UpdateTile 0x0000003e
6 backgroundagent_ni BackgroundAgent.TileHelper.UpdateLiveTile 0x000001f6
7 backgroundagent_ni BackgroundAgent.BackgroundTask+__c__DisplayClass5._OnInvoke_b__2 0x00000024"
Can you please help ?
Thanks,
Nachiket