Our app does not show up on Google Play on some tablets

4 posts, 1 answers
  1. Henrik
    Henrik avatar
    23 posts
    Member since:
    Jan 2013

    Posted 12 Aug 2013 Link to this post

    Hi!

    We have built an app and released the APK to Google Play, it shows up in the store when we browse the store with an Android Phone, but not with some tablets (like Samsung Tab 2). After some Google searches, maybe it has to do with 'camera permission' requires the features 'android.hardware.camera' and 'android.hardware.camera.autofocus', perhaps the tablet does not have autofocus ...

    Is their any way to remove the autofocus feature? We have tried this in the AndroidManifest.xml '<uses-feature android:name="android.hardware.camera.AUTOFOCUS" android:required="false" />' but the feature still shows up when uploading the apk to Google Play.

    Thanks
  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 12 Aug 2013 Link to this post

    Hello Henrik,

    The android:required attribute does not serve as mandatory attribute, see <uses-feature> for more info. So this could not be the cause for the app not being listed for certain device. Rather to make sure your app targets all tablets, be sure to remove the following from the Android permissions:

    • RECEIVE_SMS
    • READ_PHONE_STATE
    which imply that the target device is a phone.

    Regards,
    Steve
    Telerik

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  3. Henrik
    Henrik avatar
    23 posts
    Member since:
    Jan 2013

    Posted 12 Aug 2013 Link to this post

    We have removed 'RECEIVE_SMS' and 'READ_PHONE_STATE', it didnt help; the device we tested on was still listed as unsuported on Google Play APK information.

    However when we added this line to the Android Manifest file '<uses-feature android:name="android.hardware.camera" android:required="false" />' our device lists as supported, but the app cant be found in the store we visited from our test tablet (we have ofcourse published the new APK and verified the new date on an Android Phone).
  4. Answer
    Henrik
    Henrik avatar
    23 posts
    Member since:
    Jan 2013

    Posted 12 Aug 2013 Link to this post

    The app appeared on Google Play no! So it is solved.

    Thanks anyway
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