Notification System

18 posts, 2 answers
  1. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 02 Jan 2012 Link to this post

    I want to receive emails when new ideas\items are added, not sure if it'll do this automatically and I just haven't setup the project properly.  So my SMTP settings are correct...and I can send test emails (using Gmail)

    I have every checkbox checked in my personal TP settings...

    Is this just not in yet for this release?

    Steve
  2. Answer
    Elena Peneva
    Admin
    Elena Peneva avatar
    97 posts

    Posted 03 Jan 2012 Link to this post

    Hi Steve,

     Currently we do not support notifications for feedback items. I have added your request "Add new personal setting for receiving notifications -  when a feedback is added" in our TeamPulse project. I believe that it will be part of a future release along with "Subscribe for notifications for a single feedback item". 

     Are there any other rule based notifications you wish TeamPulse offered?

     Thank you for your feedback - it is always appreciated.

    Greetings,
    Elena Peneva
    the Telerik team
    New TeamPulse release is here!
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  3. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 03 Jan 2012 Link to this post

    Nope, but as an admin I want to get notified of every new item added or modified :)
  4. Elena Peneva
    Admin
    Elena Peneva avatar
    97 posts

    Posted 03 Jan 2012 Link to this post

    Hi Steve,

     For all the items except feedback items - stories, bugs, issues and risks - rule based notifications will be sent only when the items are put in the current iteration(s). So, with the current behavior you will be notified for every change in the iteration and when an item is created and its iteration is set to a current one.
     
     Having this in mind, do you wish to have another setting for notifying for every added item (not just every feedback item)? Do you care for added tasks separately (now task's notifications are part of the story's)?

     Also, do you really think it will be useful for you to be notified for (almost) every change that had happened in TeamPulse?

     Thank you for your collaboration on the topic.

    Greetings,
    Elena Peneva
    the Telerik team
    New TeamPulse release is here!
    Want to know what’s New and how TeamPulse could help you better tight with your clients?
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  5. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 03 Jan 2012 Link to this post

    Well I'd like the OPTION to be notified when things change at least...

    But I want to be notified of every new item added via to the idea portal, and notified when those items are commented on...

    It's not something I check daily so it'd be nice to just get emails when data there changes...espeically for the users who are probably expecting feedback from me, I might not get back to them for a week because I don't know anything is there.
  6. Answer
    Elena Peneva
    Admin
    Elena Peneva avatar
    97 posts

    Posted 03 Jan 2012 Link to this post

    Hi,

     Scoping the request down to feedback items (ideas, feature requests, etc.) makes total sense. I have added another vote for "Send notification when an item is changed from the Feedback Portal".

     Thank you for the time spent clearing your requirement.

    Regards,
    Elena Peneva
    the Telerik team
    New TeamPulse release is here!
    Want to know what’s New and how TeamPulse could help you better tight with your clients?
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  7. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 03 Jan 2012 Link to this post

    No, thank you :)
  8. Arjaan den Ouden
    Arjaan den Ouden avatar
    14 posts
    Member since:
    Jan 2010

    Posted 30 Jan 2012 Link to this post

    My Users/Clients ask for a notification by e-mail when an item they follow changes. So, when a comment is added, they get an e-mail on a self configured e-mailaddress. Does  "Send notification when an item is changed from the Feedback Portal" accommodate this?

    Regards,
    Arjaan
  9. Elena Peneva
    Admin
    Elena Peneva avatar
    97 posts

    Posted 30 Jan 2012 Link to this post

    Hello Arjaan,

     When implementing notifications on feedback items we will definitely take into consideration portal users. Most probably there will be a setting (for example on the user profile page) for users to choose whether to receive notifications for "Your items" and "Items you follow". 
     Notifications will be sent to portal users when any visible on the portal information is changed and that includes comments.  
     I will add another vote on the feedback item for you.

    All the best,
    Elena Peneva
    the Telerik team
    New TeamPulse release is here!
    Want to know what’s New and how TeamPulse could help you better tight with your clients?
    Reserve a seat for the TeamPulse R3 Webinar today!
  10. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 06 May 2012 Link to this post

    Hey Elena,
      Whats the status of this feature, any ETA?  As the creator of a project I'd love to just be emailed on ALL activity... :)

    Steve
  11. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 07 May 2012 Link to this post

    Hi Steve,

    I can happily say that email notifications on portal items that you follow or comment on were released in TeamPulse 2012 R2. For more information on this and other features included in the latest release please visit http://www.telerik.com/agile-project-management-tools/whats-new.aspx 

    As for being notified about ALL changes within a project, well, we are working towards a very strong notification system that should allow you to approach that goal, although I cannot give a detailed list of features or a release date at this time.

    Regards,
    David Harris
    the Telerik team
  12. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 07 May 2012 Link to this post

    Thanks for the reply David,
      Yeah I'm glad we're now getting single notifications, but my "instance" is small, just managed by me, and doesn't get a lot of "action".  So I have to keep visiting it periodically in order to see if there's new stuff, where I'd love TP to just email me all new posts w\out needing to subscribe.

    So I'm glad we're moving in that direction :)

    Steve
  13. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 07 May 2012 Link to this post

    Hi Steve,

    Thanks for your input. You may be interested in voting for (and potentially following) this item on our public Feedback Portal: http://feedback.telerik.com/Project/8/Feedback/Details/429 

    Regards,
    David Harris
    the Telerik team
  14. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 30 Jul 2012 Link to this post

    This exist yet?...new portal item email?
  15. Steve
    Admin
    Steve avatar
    24 posts

    Posted 30 Jul 2012 Link to this post

    Hi Steve,

    With 2012 R4 release, you can configure the notifications system to send you an email when new items are created (not just feedback items, but bugs, stories, etc). If you navigate to /Admin/Profile/Notifications, you'll see a list of projects and if you expand that area, you should an area where you can control if you receive emails or not.

    I've included a screenshot to help you locate it.

    Do you see the same on your instance?

    All the best,
    Steve
    TeamPulse Product Owner
  16. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 30 Jul 2012 Link to this post

    I see it and have it turned on now, thanks :)

    as an admin...am I able to edit these for a user?...I dont think so right?

    I have a user who is technically a "Guest", but I dont want her knowing she has access to teampulse, i just want her to get notifications on the portal.
  17. Steve
    Admin
    Steve avatar
    24 posts

    Posted 30 Jul 2012 Link to this post

    Hi Steve,

    You're correct that people have to manage their own notifications.

    There were a lot of discussions internally about whether we'd allow people to sign other people up for notifications and in the end, we decided that we wanted control to reside with the individual.

    There's also been some discussion of moving the Portal based notifications to the Portal profile page. So below the option to receive notifications for changes to items you follow, you'd also be able to control if you receive notifications when new items get created.

    This would require a bit more work on our end since we'd have to filter this to only items that are visible in the portal.

    If this second feature is valuable to you, please consider adding it to our portal and voting it up.


    Ta.
    Steve
    TeamPulse Product Owner
  18. Steve
    Steve avatar
    1851 posts
    Member since:
    Dec 2008

    Posted 30 Jul 2012 Link to this post

    Done, thx steve
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