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Notification System

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Idea and Feedback Management
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sitefinitysteve
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sitefinitysteve asked on 02 Jan 2012, 09:34 PM
I want to receive emails when new ideas\items are added, not sure if it'll do this automatically and I just haven't setup the project properly.  So my SMTP settings are correct...and I can send test emails (using Gmail)

I have every checkbox checked in my personal TP settings...

Is this just not in yet for this release?

Steve

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Elena Hristova
Telerik team
answered on 03 Jan 2012, 10:52 AM
Hi Steve,

 Currently we do not support notifications for feedback items. I have added your request "Add new personal setting for receiving notifications -  when a feedback is added" in our TeamPulse project. I believe that it will be part of a future release along with "Subscribe for notifications for a single feedback item". 

 Are there any other rule based notifications you wish TeamPulse offered?

 Thank you for your feedback - it is always appreciated.

Greetings,
Elena Peneva
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sitefinitysteve
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answered on 03 Jan 2012, 02:18 PM
Nope, but as an admin I want to get notified of every new item added or modified :)
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Elena Hristova
Telerik team
answered on 03 Jan 2012, 03:13 PM
Hi Steve,

 For all the items except feedback items - stories, bugs, issues and risks - rule based notifications will be sent only when the items are put in the current iteration(s). So, with the current behavior you will be notified for every change in the iteration and when an item is created and its iteration is set to a current one.
 
 Having this in mind, do you wish to have another setting for notifying for every added item (not just every feedback item)? Do you care for added tasks separately (now task's notifications are part of the story's)?

 Also, do you really think it will be useful for you to be notified for (almost) every change that had happened in TeamPulse?

 Thank you for your collaboration on the topic.

Greetings,
Elena Peneva
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sitefinitysteve
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answered on 03 Jan 2012, 03:16 PM
Well I'd like the OPTION to be notified when things change at least...

But I want to be notified of every new item added via to the idea portal, and notified when those items are commented on...

It's not something I check daily so it'd be nice to just get emails when data there changes...espeically for the users who are probably expecting feedback from me, I might not get back to them for a week because I don't know anything is there.
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Elena Hristova
Telerik team
answered on 03 Jan 2012, 03:28 PM
Hi,

 Scoping the request down to feedback items (ideas, feature requests, etc.) makes total sense. I have added another vote for "Send notification when an item is changed from the Feedback Portal".

 Thank you for the time spent clearing your requirement.

Regards,
Elena Peneva
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sitefinitysteve
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answered on 03 Jan 2012, 03:29 PM
No, thank you :)
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Arjaan den Ouden
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answered on 30 Jan 2012, 09:40 AM
My Users/Clients ask for a notification by e-mail when an item they follow changes. So, when a comment is added, they get an e-mail on a self configured e-mailaddress. Does  "Send notification when an item is changed from the Feedback Portal" accommodate this?

Regards,
Arjaan
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Elena Hristova
Telerik team
answered on 30 Jan 2012, 10:02 AM
Hello Arjaan,

 When implementing notifications on feedback items we will definitely take into consideration portal users. Most probably there will be a setting (for example on the user profile page) for users to choose whether to receive notifications for "Your items" and "Items you follow". 
 Notifications will be sent to portal users when any visible on the portal information is changed and that includes comments.  
 I will add another vote on the feedback item for you.

All the best,
Elena Peneva
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sitefinitysteve
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answered on 07 May 2012, 12:27 AM
Hey Elena,
  Whats the status of this feature, any ETA?  As the creator of a project I'd love to just be emailed on ALL activity... :)

Steve
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David Harris
Telerik team
answered on 07 May 2012, 07:50 PM
Hi Steve,

I can happily say that email notifications on portal items that you follow or comment on were released in TeamPulse 2012 R2. For more information on this and other features included in the latest release please visit http://www.telerik.com/agile-project-management-tools/whats-new.aspx 

As for being notified about ALL changes within a project, well, we are working towards a very strong notification system that should allow you to approach that goal, although I cannot give a detailed list of features or a release date at this time.

Regards,
David Harris
the Telerik team
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sitefinitysteve
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answered on 07 May 2012, 07:58 PM
Thanks for the reply David,
  Yeah I'm glad we're now getting single notifications, but my "instance" is small, just managed by me, and doesn't get a lot of "action".  So I have to keep visiting it periodically in order to see if there's new stuff, where I'd love TP to just email me all new posts w\out needing to subscribe.

So I'm glad we're moving in that direction :)

Steve
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David Harris
Telerik team
answered on 07 May 2012, 08:12 PM
Hi Steve,

Thanks for your input. You may be interested in voting for (and potentially following) this item on our public Feedback Portal: http://feedback.telerik.com/Project/8/Feedback/Details/429 

Regards,
David Harris
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sitefinitysteve
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answered on 30 Jul 2012, 01:33 PM
This exist yet?...new portal item email?
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Steve
Telerik team
answered on 30 Jul 2012, 03:35 PM
Hi Steve,

With 2012 R4 release, you can configure the notifications system to send you an email when new items are created (not just feedback items, but bugs, stories, etc). If you navigate to /Admin/Profile/Notifications, you'll see a list of projects and if you expand that area, you should an area where you can control if you receive emails or not.

I've included a screenshot to help you locate it.

Do you see the same on your instance?

All the best,
Steve
TeamPulse Product Owner
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sitefinitysteve
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answered on 30 Jul 2012, 03:37 PM
I see it and have it turned on now, thanks :)

as an admin...am I able to edit these for a user?...I dont think so right?

I have a user who is technically a "Guest", but I dont want her knowing she has access to teampulse, i just want her to get notifications on the portal.
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Steve
Telerik team
answered on 30 Jul 2012, 03:57 PM
Hi Steve,

You're correct that people have to manage their own notifications.

There were a lot of discussions internally about whether we'd allow people to sign other people up for notifications and in the end, we decided that we wanted control to reside with the individual.

There's also been some discussion of moving the Portal based notifications to the Portal profile page. So below the option to receive notifications for changes to items you follow, you'd also be able to control if you receive notifications when new items get created.

This would require a bit more work on our end since we'd have to filter this to only items that are visible in the portal.

If this second feature is valuable to you, please consider adding it to our portal and voting it up.


Ta.
Steve
TeamPulse Product Owner
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sitefinitysteve
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answered on 30 Jul 2012, 04:00 PM
Done, thx steve
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Elena Hristova
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sitefinitysteve
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