No data since Aug-16

3 posts, 0 answers
  1. Guest
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    506 posts
    Member since:
    Feb 2012

    Posted 18 Sep 2012 Link to this post

    Hi, we noticed that starting from Aug-16 we're no longer receiving any data from any version of the product. This seems really bizarre. Did anything change on your side? Could you please investigate? Thanks Samuele Gantner
  2. Guest
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    506 posts
    Member since:
    Feb 2012

    Posted 18 Sep 2012 Link to this post

    Hi Samuele I'll look into it right away. One thing I noticed right away is that you have an active filter applied at the bottom. Is that what is "hiding" your data? I'll check our internal systems and get back to you as soon as possible Best regards Soren EQATEC Team
  3. Guest
    Guest avatar
    506 posts
    Member since:
    Feb 2012

    Posted 18 Sep 2012 Link to this post

    Hi Soren, Thanks. The filter is just because I?m interested in official releases. You?ll notice there are a bunch of versions, but those ending with a 4-5 digit revision number are only internal releases which we?re not really interested in. Thanks, Sam
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