No active license

3 posts, 0 answers
  1. Anthony Hunter
    Anthony Hunter avatar
    9 posts
    Member since:
    May 2010

    Posted 20 May 2010 Link to this post

    I have just installed TeamPulse and have added one user. When I go to access the main site, I get the attached error.

    I have checked the License table, and there is only one license listed.



    Anthony
  2. Missing user
    Missing user avatar

    Posted 21 May 2010 Link to this post

    Hi Anthony,

    The error you are seeing is returned under one of these conditions:
    - The user really does not exist (for example, if the user information like the domain has been typed wrong then the user check will fail).
    - The user is not enabled.
    - The user has been deleted.

    Could you double check that your user information is entered correctly and that the user is enabled?

    Greg
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  3. Anthony Hunter
    Anthony Hunter avatar
    9 posts
    Member since:
    May 2010

    Posted 21 May 2010 Link to this post

       I hadn't added the user I was logged in as yet.


    Thanks,
    Anthony
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