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Moving TFS server has caused Sync to create Duplicates in TFS

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Jonathan
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Jonathan asked on 04 Jul 2013, 12:19 PM
Hi 

We have had a major site move of late, and have had to move our TFS server onto another server and domain. I re-established the connection to the new TFS server in TeamPulse and started the TFS sync, but it seems the sync is currently creating duplicate entries in TFS for every work item.

Am I best off creating a new TeamPulse project from TFS (not a preference) or is there something I have missed or could change regarding the setting up of the connection.

We will be restoring TFS & TeamPulse db's from a very recent backup but really need to get TeamPulse back online ASAP.

Thanks in anticipation
Jon

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Jordan
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answered on 04 Jul 2013, 01:03 PM
Hello,

You can try to replace the existing server configuration. You can do it in the following way.

1. Add a your new TFS server but do not change anything to your projects or delete the old server connection
2. In the database replace the Settings field of the old server with the new one and delete the new one
update SynchronizationServer

SET Settings = (SELECT TOP 1 Settings FROM SynchronizationServer WHERE SynchronizationServerID = [last one])
WHERE SynchronizationServerID = [oldone]

If this doesn't help you can create new project and do full project sync.
 
Regards,
Jordan
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Jonathan
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answered on 04 Jul 2013, 02:32 PM
Hi Jordan

Many thanks for your prompt response, I tried your suggestion but still get the following when viewing the SyncInfo page

Settings are not valid.  Please review the following error:
TF400324: Team Foundation services are not available from server
http://[old_server]:8080/tfs/AtlasCollection.
Technical information (for administrator):
  Unable to connect to the remote server

It seems it is still looking at the old server settings somehow. I've restarted IIS and the TeamPulse Integration Service, incase anything was cached.

Any further help would be greatly appreciated.

Best Regards
Jon
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Jonathan
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answered on 04 Jul 2013, 03:52 PM
I've now run the sync regardless of the message, and it appears to work now.

Many thanks for your help.
Jon
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