Mouseout causes rapid advance in SlideShow

4 posts, 0 answers
  1. Paul Hopper
    Paul Hopper avatar
    25 posts
    Member since:
    May 2006

    Posted 28 Jul 2008 Link to this post

    When you move the mouse out of the RadRotator when in SlideShow mode, it advances to the next slide (regardless of whether or not the designated time has elapsed).  You can see this in the online example if you set the mode to SlideShow and move the mouse back and forth over the rotator.

    What makes this issue more problematic, however, is that it seems to do the same thing when you mouseover divs, spans, or links nested inside of an item.  When I attempt to use this with an rss feed and the user moves the mouse over the current item, the rotator initially suspends rotation (good), but as soon as the user moves the mouse to the link for the item or comments, etc., the rotator advances to the next item (bad).

    Does anyone have any solutions for this issue?  As it is, I don't think I could put the rotator in production, at least not in SlideShow mode.
  2. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 29 Jul 2008 Link to this post

    Hello Paul,

    Thank you for your feedback. We highly appreciate it.
    We verified the issues you describe and included them in our bug tracking system. We will fix them for SP1 Q2 2008 which is scheduled for the end of August.
    Please, accept our sincere apologies for the temporary inconvenience.

    Kind regards,
    Sophy
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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  4. Paul Hopper
    Paul Hopper avatar
    25 posts
    Member since:
    May 2006

    Posted 29 Jul 2008 Link to this post

    Thank you, Sophy.  For what it's worth, I've noticed that the control also exhibits that behavior when using a RadRotator with the AutomaticAdvance RotatorType nested within another of the same, but that may be a more exotic scenario.

    What I attempted to do was to create a rotator with two items.  The first item would list the titles of some recent blog posts.  The second item would contain another rotator that would flip through (at a different interval) each of the blog posts, displaying the title the first few lines of of the blog post.

    This second scenario may just be a little too ambitious for now, so I'll be sticking with the AutomaticAdvance in a simpler scenario with just a single rotator.  That should work well enough.
  5. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 01 Aug 2008 Link to this post

    Hi Paul,

    Thank you for reporting this issue. We continue working on the improvement of the RadRotator control and will be glad to receive feedback from our customers about any suggestions and issues they encounter so that we can consider them and fix the problematic areas for the next update of the control. The issues you have reported concern the proper handling of the mouse event and we will do our best to address the problem for SP1.

    Best wishes,
    Sophy
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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