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Mobile context menu

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Scheduler
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Matt
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Matt asked on 17 Aug 2016, 05:06 PM

I have a legacy application that uses RadScheduler. It looks like the version it is built with is 2012.3.1206.40.

We recently discovered a problem with the context menu on mobile devices. We have a right-click menu set up that displays some options when the application runs in a desktop browser. This works well on the desktop but not on mobile devices. 

A long tap on a mobile device in theory should activate the same menu but it does not appear. Is there anything I should or could do to make it work on mobile? I was expecting it to just work. 

I understand I may need to update the control but I'm unsure on how to go about doing that. Can someone point me in the right direction? Thanks!

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Matt
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answered on 18 Aug 2016, 04:35 PM

We updated the UI dll but there has been no change in behavior with the control on mobile devices, still no context menu in places we got one with a right-click on the desktop. 

Any suggestions on tracking this down so we get the same context menus on mobile as desktop? Any suggestions would be appreciated. 

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Dimitar
Telerik team
answered on 22 Aug 2016, 07:09 AM
Hello,

I am afraid that we are unable to replicate any issue with the ContextMenu for the RadScheduler on iOS and Android mobile devices. We used the following demo for the testing purposes and the context menu is properly displayed after a long tap:

http://demos.telerik.com/aspnet-ajax/scheduler/examples/contextmenu/defaultcs.aspx


As my colleague has replied to your ticket on the same topic, in order to avoid threads duplication, I suggest you to continue our communication in the support ticket.

Regards,
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Matt
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answered on 22 Aug 2016, 04:36 PM
Ok, thanks. I'm pursuing the issue with your colleague. It must be something in our environment and I'm hoping we can ID it!
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