Missing Toolbar

2 posts, 0 answers
  1. Shoes
    Shoes avatar
    1 posts
    Member since:
    Aug 2007

    Posted 30 Jan 2009 Link to this post

    We have some odd behaviour that I am hoping is an easy mistake to fix.

    RadControls for MOSS installed and the web part added to a page works fine.
    In a second MOSS web app, web.config updated (and double checked), web part added to page ok but on this page the toolbar does not appear when the text control has focus.

    What could cause it to work fine in one web app and not in another besides the web.config?

    Thanks

    Shaun
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 02 Feb 2009 Link to this post

    Hello Shaun,

    Could you please give us some more information? What version of RadEditor for MOSS and .Net Framework are you using?

    Please send us the content of the respective configuration files: ToolsFile.xml, ConfigFile.xml.
    A couple of screen shots will be helpful as well.


    All the best,
    Stanimir
    the Telerik team

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