Missing log-data

4 posts, 0 answers
  1. Guest
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    506 posts
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    Feb 2012

    Posted 21 May 2013 Link to this post

    Hi there, It seems we are missing log-data once again. Can you take a look?
  2. Guest
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    Feb 2012

    Posted 21 May 2013 Link to this post

    Hi Christian Sorry for the late reply. I've just rerun your aggregations and your data should be available again. It's seems to be the same issue with our boundary conditions. We are working on a fix for our algorithms that handles these conditions but you should know that some of your features are reporting what seems to be uninitialized values (namely the value long.MinValue or -9223372036854775808) and when our fix is put into production these values will be accepted and will probably skew your resulting data a bit. Fair warning :) Hope this helps and I apologize for not having a stable fix in place just yet. Soren EQATEC Team
  3. Guest
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    Feb 2012

    Posted 21 May 2013 Link to this post

    Thank you, I have forwarded it to both our dev-teams. The problem seems to be there once again though ;) //Christian
  4. Guest
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    Feb 2012

    Posted 21 May 2013 Link to this post

    Hi Christian Thanks for forwarding this information, I have been in contact with Lukasz directly and given him a bit more context on the issue. We have a fix ready for deployment on this which should be rolled out tomorrow and that should bring an end to this inconsistency. Would it be okay to skip the manual updating of your data until we have the fix in place? I'd like to avoid having to repeatedly go through these manual steps. You will not have updated data but you can still see existing data. If you need a manual update before the fix is in place, just let me know and I'll see that it gets done Soren EQATEC Team
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