Menu not always closing

4 posts, 0 answers
  1. Dave
    Dave avatar
    9 posts
    Member since:
    Jun 2008

    Posted 09 Apr 2012 Link to this post

    I am having a problem where the menu does not always close after an item is selected.  The application I am working on has two frames (not my choice but I have to live with it for now).  The top frame contains a Kendo UI menu and the bottom frame contains the content page.  When you click the menu item it opens the selected page in the bottom.  This works well almost all the time, however sometimes the menu doesn't close after you select an item and it is loaded.  It stays stuck open.  The content page loads fine so I know an item was selected but the menu doesn't disappear.  I haven't been able to identify a pattern yet but it does happen on a relatively frequent (~10%) basis.  I know this isn't a ton to go on but any ideas where to start looking at this issue?
  2. Kamen Bundev
    Admin
    Kamen Bundev avatar
    1532 posts

    Posted 09 Apr 2012 Link to this post

    Hi Dave,

    Do you use the closeOnClick option which should trigger Menu closure on item click?

    Greetings,
    Kamen Bundev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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  4. Tim
    Tim avatar
    10 posts
    Member since:
    May 2014

    Posted 12 Dec 2014 in reply to Kamen Bundev Link to this post

    I do, but this is my main site navigation menu so any item click takes the user to a new page so it doesn't close until the new page starts to open
  5. Petyo
    Admin
    Petyo avatar
    2439 posts

    Posted 17 Dec 2014 Link to this post

    Hello Timothy,

    the behavior you describe is by design, in order to provide the user with a visual confirmation on what is clicked. In case you need further clarification, please open a support ticket.

    Regards,
    Petyo
    Telerik
     
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