This is a migrated thread and some comments may be shown as answers.

Menu not always closing

3 Answers 161 Views
Menu
This is a migrated thread and some comments may be shown as answers.
Dave
Top achievements
Rank 1
Dave asked on 09 Apr 2012, 05:53 PM
I am having a problem where the menu does not always close after an item is selected.  The application I am working on has two frames (not my choice but I have to live with it for now).  The top frame contains a Kendo UI menu and the bottom frame contains the content page.  When you click the menu item it opens the selected page in the bottom.  This works well almost all the time, however sometimes the menu doesn't close after you select an item and it is loaded.  It stays stuck open.  The content page loads fine so I know an item was selected but the menu doesn't disappear.  I haven't been able to identify a pattern yet but it does happen on a relatively frequent (~10%) basis.  I know this isn't a ton to go on but any ideas where to start looking at this issue?

3 Answers, 1 is accepted

Sort by
0
Kamen Bundev
Telerik team
answered on 09 Apr 2012, 08:51 PM
Hi Dave,

Do you use the closeOnClick option which should trigger Menu closure on item click?

Greetings,
Kamen Bundev
the Telerik team
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
0
Tim
Top achievements
Rank 1
answered on 12 Dec 2014, 08:44 PM
I do, but this is my main site navigation menu so any item click takes the user to a new page so it doesn't close until the new page starts to open
0
Petyo
Telerik team
answered on 17 Dec 2014, 08:13 AM
Hello Timothy,

the behavior you describe is by design, in order to provide the user with a visual confirmation on what is clicked. In case you need further clarification, please open a support ticket.

Regards,
Petyo
Telerik
 
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
 
Tags
Menu
Asked by
Dave
Top achievements
Rank 1
Answers by
Kamen Bundev
Telerik team
Tim
Top achievements
Rank 1
Petyo
Telerik team
Share this question
or