Memory Leak in IE

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4 posts, 0 answers
  1. rubenhak
    rubenhak avatar
    58 posts
    Member since:
    Dec 2008

    Posted 28 Oct 2009 Link to this post

    Hi,

    First of all, I'm using Telerik Web controls v.2009.2.1007.20. I have a web site which contains AjaxPanels, GridViews, Charts, Menus and Tabs. Contents of the web site is updating every 10 seconds. asp:UpdatePanel-s are NOT used at all. So on the client side(IE) I'm experiencing memory leak and if the web site is open overnight IE utilizes about 1GB ram and becomes unresponsing and uses 100% CPU. 

    I tested the web page using DRIP utility and its claiming that I have a DOM leak and elements like IEFrame and TBODY are not cleaned up after garbage collection. 

    Please help resolving this annoying issue. 

    Thanks in advance,
    Ruben Hakopian.

  2. Yavor
    Admin
    Yavor avatar
    11 posts

    Posted 03 Nov 2009 Link to this post

    Hi rubenhak,

    Based on the supplied information, it is hard to determine what is causing the memory leak. In order to investigate the problem further, it will be best if you open a formal support ticket, and provide a small working project, which can be tested locally, in order to supply further information.

    Regards,
    Yavor
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
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  4. Ruben Hakopian
    Ruben Hakopian avatar
    37 posts
    Member since:
    Nov 2009

    Posted 03 Nov 2009 Link to this post

    Yavor,

     

    Already did that. The Ticket #255165.

     

    Thanks,

    Ruben.

  5. Tsvetoslav
    Admin
    Tsvetoslav avatar
    1823 posts

    Posted 05 Nov 2009 Link to this post

    Hello Ruben,

    I have already replied to the ticket you specified.

    Please, close the current thread and leave the support communication to the formal support ticket.

    Thanks.

    Greetings,
    Tsvetoslav
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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