MediaManager: video does not start

2 posts, 0 answers
  1. Dominique PITTET
    Dominique PITTET avatar
    2 posts
    Member since:
    Jun 2009

    Posted 22 Jun 2009 Link to this post

    Hello Support,

    I probably miss something...
    A video I added with MediaManager runs the first time I inserted it, but not any later time.

    After you insert a video, you would normally like to stop it once (because it starts automatically when inserted), save the change and try. No. I can not run it. It does not start itself, nor I can click the play.

    I verified the video file path is correct. What else should I verify?

    Thanks,
    Dominique
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 24 Jun 2009 Link to this post

    Hello Dominique,

    Could you please open an official support ticket. There you can provide us with the video that you are trying to add. This way we will be able to try reproducing the problem on our side.

    Thank you .


    Sincerely yours,
    Stanimir
    the Telerik team

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