Masked Text Box issue in IE 11

7 posts, 0 answers
  1. Manivannan
    Manivannan avatar
    13 posts
    Member since:
    Apr 2012

    Posted 05 Aug 2014 Link to this post

    Hi

    We use visual studio 2008 with Telerik 2012 Q2. We are facing few minor issues with Masked Text Box. This happens only in IE. 

    Masked Text Box


    when we enter first letter in the masked text box. text box is hidden.



    when we enter second letter in the masked text box. is shows again.



    How to fix this issue? 








  2. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 08 Aug 2014 Link to this post

    Hi Manivannan,

    I would suggest you to update your application to the latest official release instead of using the old Q2 2012 version of the controls which is released before the IE11 release. Therefore meeting such issues in this case is expected.
    Please update your application and verify if this helps.

    Regards,
    Maria Ilieva
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Manivannan
    Manivannan avatar
    13 posts
    Member since:
    Apr 2012

    Posted 08 Aug 2014 in reply to Maria Ilieva Link to this post

    Thank you Maria for your response. We updated new version. We are using 2014.2.724.35 now. Still we are facing same issue. Do you have any other suggestions? We have issues with Masked Text Box. All other controls works great.

    Thanks in advance.

  5. Justin
    Justin avatar
    1 posts
    Member since:
    Aug 2014

    Posted 08 Aug 2014 Link to this post

    We have the exact same issue in IE 11 except it only happens when you tab in to the masked textbox. Clicking it and typing doesn't make it disappear.
  6. Manivannan
    Manivannan avatar
    13 posts
    Member since:
    Apr 2012

    Posted 12 Aug 2014 Link to this post

    Issue resolved. I use following code in Maskedtext box.

    just added this.

    TextMode="MultiLine" Rows="1"

     <telerik:RadMaskedTextBox ID="Phone" runat="server"   TextMode="MultiLine" Rows="1" EnableSingleInputRendering="false" Mask="###-###-####">
                                </telerik:RadMaskedTextBox>
  7. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 13 Aug 2014 Link to this post

    Hi Manivannan and Justin,

    I was not able to replicate the mentioned issue in both scenarios described in this thread. Therefore, no matter that a possible workaround is found, in case additional assistance is needed, I would suggest you to open a regular support tickets with sample runnable example that demonstrates the issue.
    Thus we will be able to debug it locally and advise you further.

    Regards,
    Maria Ilieva
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  8. Manivannan
    Manivannan avatar
    13 posts
    Member since:
    Apr 2012

    Posted 13 Aug 2014 in reply to Maria Ilieva Link to this post

    Thank you Maria.
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