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Mask Edit Percentage text Box behavior is not understandable

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Muhammad Khalid
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Muhammad Khalid asked on 12 Nov 2009, 07:23 AM
Hi Telerik,

In Mask Edit Percentage text Box  behavior is not understandable,


The Issue in this  Mask Edit if the cursor are stand start of text on left side  value e.g "cursor Position is here  0%"  if i press the backspace button why the value are deleted on right side can you please help me to do fixing issue/problem.

for example if the value is    123456789%       

if my cursor are stand on 9th character if i press the back space button, 9 word are deleted but the cursor position are not focus on 8th words while cursor position are move to before 7th word, how can i fix this issue .


regards,
Khalid

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Vassil Petev
Telerik team
answered on 12 Nov 2009, 04:11 PM
Hello Muhammad Khalid,

We will be happy to assist you with your question. We will be happy to address this question for you. Before doing this, however, please emails us (at clientservice *at* telerik *dot* com) a proof of your purchase (i.e. name and email address of the person who has purchased our tools), because we did not see one under your account, nor under your company's name. As soon as we get this information, we will add you as a licnese developer to the purchase, which will give you faster response times and full access to our support ticketing system.

Thanks in advance.


Regards,
Vassil
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Muhammad Khalid
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answered on 23 Nov 2009, 08:05 AM
Hello telerik
Here is the given below Licenses user information

<admin>private information removed</admin>

SchoolCity ,
Ysmf Inc

tell me the solution asap.
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Boyko Markov
Telerik team
answered on 26 Nov 2009, 08:09 AM
Hello Muhammad Khalid,

I was not able to reproduce this issue with the latest version of RadControls for Winforms. I am using mask "P0" in the mask box and I have entered the same value from your previous mail. Then I placed the cursor on the 9th character and pressed the "Backspace" key. The cursor changed its position and moved right after the 8th character as expected. I am attaching a screenshot which shows the behavior before and after clicking the "Backspace" key.

Could you please send us instructions which will help us to reproduce and fix the issue?

I look forward to your reply.

All the best,
Boyko Markov
the Telerik team

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Muhammad Khalid
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Vassil Petev
Telerik team
Muhammad Khalid
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Boyko Markov
Telerik team
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