Loading Image not showing

3 posts, 1 answers
  1. Dan
    Dan avatar
    124 posts
    Member since:
    Feb 2011

    Posted 18 Jan 2015 Link to this post

    I have a RadToolTipManager setup like this:

    <telerik:RadToolTipManager
        runat="server"
        ID="ttChart"
        Position="BottomCenter"
        OffsetY="-10"
        RenderMode="Lightweight"
        EnableRoundedCorners="False"
        RelativeTo="Element"
        Width="435"
        Height="350"
        HideEvent="ManualClose"
        HideDelay="800" 
        ContentScrolling="Y"
        Skin="Default"="3450
        ShowDelay="0" 
        Modal="True"
        ShowEvent="OnClick"
        Animation="resize"
        OnAjaxUpdate="updateChart"
        RenderInPageRoot="true">
    </telerik:RadToolTipManager>

    In my RadGrid I insert Cells with dymanic tooltip references - using OnAjaxLoad to load an ASCX.  Works great.

    Problem is that the Loading image does not show - unless I remove ContentScrolling="Y", or Height="350".  Either of those seem to make the loading image come back when removed.  

    Trouble is I would like to use both of these features.  Is this a bug?  (Using 2014.3.1209.45)



  2. Answer
    Marin Bratanov
    Admin
    Marin Bratanov avatar
    3602 posts

    Posted 19 Jan 2015 Link to this post

    Hi Dan,

    Indeed, this is a bug in the Lightweight RenderMode of the tooltip manager and I am logging it for fixing: FIX Loading sign is not visible when height or explicit scrolling is set in a RadToolTipManager with RenderMode=Lightweight. I hope the workaround I have provided will be suitable for you:

    div.RadToolTip div.rtContent
    {
        background-color: transparent;
    }

    I have also updated your Telerik points for your report.

    Of course, you can, alternatively, fall back to the Classic RenderMode.

    Regards,

    Marin Bratanov
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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  4. Dan
    Dan avatar
    124 posts
    Member since:
    Feb 2011

    Posted 21 Jan 2015 in reply to Marin Bratanov Link to this post

    Thanks - that did it for me for now.
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