Liveink SSL & Trusted Web Sites

2 posts, 0 answers
  1. Blair
    Blair avatar
    1 posts
    Member since:
    May 2015

    Posted 11 May 2015 Link to this post

    Hi,

     We want to use Fiddler2 to generate logs while navigating through Livelink.  Our Livelink has SSL enabled, so I configured Fiddler for SSL.  However, I cannot connect to Livelink once Fiddler is running.

    I suspect it may have something to do with a Livelink Security Setting we enabled whereby we list "Trusted Referring Websites".  I wonder whether Fiddler is somehow changing my access and using some kind of URL while I am opening Livelink.

    Open Text support had no suggestions.

    If the above makes sense to you and it is the case that I should add some URL to the trusted sites, please so advise.  Or, perhaps you can advise what the fiddler settings should be when running Fiddler2 and accessing Livelink through the https paradigm.

    Thanks for your help,

    Blair

  2. Eric Lawrence
    Admin
    Eric Lawrence avatar
    833 posts

    Posted 12 May 2015 Link to this post

    Howdy, Blair--

    I think Livelink is some sort of content management webserver, is that right? And you're accessing it via a web browser like Chrome, Firefox, or Internet Explorer?

    You didn't say what specifically happens when you "cannot connect to Livelink"? What exactly happens? If you try to visit other HTTPS sites (e.g. https://www.google.com) does it work with Fiddler running?

    The most common problem folks have is that when they enable HTTPS decryption in Fiddler, they do not click the "Yes" option when asked if they'd like Windows to trust Fiddler's root certificate. If you don't choose "Yes" when asked, Windows and browsers will show a certificate error message on every HTTPS page you try to load when Fiddler is enabled.

    To get prompted again, you can simply untick the "Decrypt HTTPS traffic" option, then retick that checkbox.

    Here's some background on how Fiddler uses certificates: http://blogs.telerik.com/fiddler/posts/13-08-19/faq---certificates-in-fiddler

    Regards,
    Eric Lawrence
    Telerik
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