Link in notification is incorrect

2 posts, 0 answers
  1. Exchange
    Exchange avatar
    11 posts
    Member since:
    Oct 2012

    Posted 19 Jun 2014 Link to this post

    A couple years ago, when we first implemented teampulse, the DNS name for the teampulse server was "itsmfeedback," but has since been changed. Everything works fine except when users get email notifications on changes to feedback items, the link still references the old name, even though we have changed the settings in the configuration (see attachment). Is there somewhere else this information would be stored that needs to be modified?

    thank you!

  2. Elena Petrova
    Elena Petrova avatar
    27 posts

    Posted 20 Jun 2014 Link to this post


    Can you, please, double-check if you have changed the domain with the new one in the .config files as described here:

    Will it be possible to send us your web.config file, so we can further investigate this issue.

    Elena Petrova
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