latest Kendo UI Mobile update breaks app

7 posts, 0 answers
  1. Ryan
    Ryan avatar
    43 posts
    Member since:
    Mar 2012

    Posted 19 Aug 2014 Link to this post

    To be fair I manually upgraded to the latest version that ships with AppBuilder.  Been running on an older version for months and when my project updated it didn't bother to update Kendo UI Mobile (i don't think it ever has before though).  But it just wrecks everything navigation wise on my app and I'm not doing anything particularly exotic.  Everything works fine in the simulator but once deployed to device, any device, all hell breaks loose.  Thinking the cloud build is corrupting the app somehow??  I've seen that happen in the past whenever my project updates itself automagically >.<

    Is there an accepted best practice for updating Kendo UI Mobile in an existing AB project??  Whatever I'm doing, a one to one replace of the files with newer versions isn't working obviously
  2. Zdravko
    Admin
    Zdravko avatar
    657 posts

    Posted 22 Aug 2014 Link to this post

    Hello Ryan,

    Thanks for reaching us.
    The best approach to update your existing Kendo UI libraries is to use our Manage Packages functionality. Thus, you can be sure you are not missing any important part of the package.

    If you still need assistance for your project please open a private ticket and share there details like its name, steps to follow for reproducing the issue and anything else you consider for important. This way we could be able to help further.

    Regards,
    Zdravko
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  3. Ken
    Ken avatar
    3 posts
    Member since:
    Sep 2014

    Posted 19 Sep 2014 Link to this post

    Can someone help me please?  The upgrade this morning broke my application and I can't even open the html views.  I'm using Kendo UI for Hybrid mobile apps.  Getting "object not set to an instance of an object" in Visual Studio 2013 Ultimate just double-clicking index.html to open it.
  4. Ivan
    Admin
    Ivan avatar
    106 posts

    Posted 19 Sep 2014 Link to this post

    Hello,

    Could you send us the AppBuilder log files located in %localappdata%\Telerik\BlackDragon\Logs? In addition, could you start Visual Studio with the "/Log" switch (without the quotes), reproduce this behavior and send us the resulted log file located in %APPDATA%\Microsoft\VisualStudio\12.0\ActivityLog.xml.
    Thank you for your help!

    Regards,
    Ivan
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
  5. Ken
    Ken avatar
    3 posts
    Member since:
    Sep 2014

    Posted 19 Sep 2014 in reply to Ivan Link to this post

    Sorry.  Very new to all this.  I can't locate anything with that directory name (BlackDragon).  Also, the ...VisualStudio\12.0 is not letting me access it.  Using cordova, if that helps?
  6. Ken
    Ken avatar
    3 posts
    Member since:
    Sep 2014

    Posted 19 Sep 2014 Link to this post

    I wanted to post my fix.  When I opened Visual Studio 2013 Ultimate this morning to work on an app I've been working on for days, I got a notification that asked if I wanted to update AppBuilder, Kendo UI mobile.  I said "yes" but it left Visual Studio open with no warning.  When it was done, everything stopped working as described above.  Even a reboot didn't fix anything.  Couldn't uninstall the update because it didn't show up in Windows as an "update".  So, I eventually re-downloaded from the Telerik Downloads page, the AppBuilder Extension for Visual Studio - WITH VISUAL STUDIO CLOSED.  And that seems to have fixed the problem.  I can now open my files and documents and run the simulator.
  7. Ivan
    Admin
    Ivan avatar
    106 posts

    Posted 23 Sep 2014 Link to this post

    Hello,

    I am glad that you were able to resolve this issue.
    As for upgrading the AppBuilder Extension for Visual Studio (this applies for any other VS extension as well) - after the upgrade completes you must restart all Visual Studio instances so that the changes can take effect. Otherwise you will continue to work with the older version.
    In your case I am assuming that Visual Studio was not able to successfully update the extension thus causing this behavior.
    If you have any more questions or remarks, please feel free to contact us again!

    Regards,
    Ivan
    Telerik
     

    Visit the Telerik Verified Plugins Marketplace and get the custom Cordova plugin you need, already tweaked to work seamlessly with AppBuilder.

     
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