Latest Build Broke Tool Box in VS

4 posts, 0 answers
  1. Ed
    Ed avatar
    4 posts
    Member since:
    Apr 2014

    Posted 16 May Link to this post

    I have a support ticket going for this but having 24 hours go by for every response is pretty slow.  I upgraded to the latest with the Telerik Control Panel and now no tool box items.  I have followed all instructions for removing tbd files and even registry entries, but no luck.  I even uninstalled and went back a version and still can't get tool box items.

     

    Any one else had this problem?  Any real fixes besides the usual instructions, which are not working for me?

    thanks

  2. Dyanko
    Admin
    Dyanko avatar
    122 posts

    Posted 18 May Link to this post

    Hello Ed,

    Thank you for writing.

    Recently you have opened a support thread related to the issue. I would recommend to use it (ID: 1034718) in order to take advantage of the shorter response time and support priority.

    Please let us know if any questions arise.

    Regards,
    Dyanko
    Telerik
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
  3. UI for ASP.NET Ajax is Ready for VS 2017
  4. Ed
    Ed avatar
    4 posts
    Member since:
    Apr 2014

    Posted 19 May in reply to Dyanko Link to this post

    Considering it takes a full day for a turnaround in support I can't consider it short.

    I posted here to see if anyone else has experienced the same problem, and had a solution.  I don't see why you would have a problem with that.

  5. Dyanko
    Admin
    Dyanko avatar
    122 posts

    Posted 20 May Link to this post

    Hi Ed,

    Please excuse me for making a wrong impression. What I meant is just that the forum threads are visible in our internal support system as well but the response time is longer. You should feel free to submit that issue to the community.

    Regards,
    Dyanko
    Telerik
    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
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