I understand that preparing a sample app might take some time, but we still prefer to see your code beforehand for a number of reasons - in this way our assistance will be more effective and we will be able to assign the most suitable person to the case.
Moreover, our experience shows that in almost all cases the issue is resolved after sending the runnable example. For more information and instructions how to isolate a case, please check this blog post
On a side note, are you by any chance using knockout-kendo
? If yes, I would like to remind you that this product is not
developed nor maintained by Kendo staff members. This blog post
gives more details on the subject.
Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI