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Just Code no longer working

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Blake
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Blake asked on 08 Mar 2012, 03:34 PM
After the last update to Just Code, Just Code no longer appears on my menu bar all the code highlighting is gone. The product has totally stopped working. Addin manager shows it's there but it does not function.

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Ivo Bratoev
Telerik team
answered on 08 Mar 2012, 04:51 PM
Hello,

 Can you try to restart your machine, uninstall JustCode and install it again?

Greetings,
Ivo Bratoev
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Blake
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answered on 08 Mar 2012, 05:12 PM
That did not work.
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Ivo Bratoev
Telerik team
answered on 12 Mar 2012, 05:04 PM
Hi,

 To further investigate the issue I will need some more information from you. Can you send us your JustCode logs? They are in %LocalAppData%\JustCode\Logs. Please zip the whole Logs folder and send it to us. 
Can you also send us logs from starting up your Visual Studio? To do that close all Visual Studio instances, and run Visual Studio with the "/log" switch. The log will be here: %APPDATA%\Roaming\Microsoft\VisualStudio\<version>\ActivityLog.xml. Please send this one to us as well.

Greetings,
Ivo Bratoev
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Eric Schoenholzer
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answered on 02 Apr 2012, 06:51 PM
Any news here?
Same for me. JustCode is gone.

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Ivo Bratoev
Telerik team
answered on 06 Apr 2012, 03:32 PM
Hello Eric,

 Can you send me the logs I requested in my previous post?

Regards,
Ivo Bratoev
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Eric Schoenholzer
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answered on 06 Apr 2012, 10:30 PM
Thanks, I opened already ticket, problem solved.
Was a corrupt settings file.
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Markus
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answered on 11 Apr 2012, 12:41 PM
Dear Eric

Can you post the solution. Same stuff here. Dont see just code in the title bar. Deinstalled and installed 2011.3.1221 fresh but nothing.

Markus

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Ivan
Telerik team
answered on 11 Apr 2012, 03:36 PM
Hi,

Could you provide us with more information, so that we are able to investigate your issue. I will repost how you could help us:
Can you send us your JustCode logs? They are in %LocalAppData%\JustCode\Logs. Please zip the whole Logs folder and send it to us. 
Can you also send us logs from starting up your Visual Studio? To do that close all Visual Studio instances, and run Visual Studio with the "/log" switch. The log will be here: %APPDATA%\Roaming\Microsoft\VisualStudio\<version>\ActivityLog.xml. Please send this one to us as well.

As for the issue that Eric Schoenholzer had: the settings file of JustCode was corrupted. What you could do is to go to %appdata%/justcode. There you can rename(delete will also work, but I suggest rename in this situation) "userConfiguration.xml" and "settings-justcode.xml".
This will force JustCode to create new settings files.
If this fixes the issue, could you send us the settings files so that we can investigate them.
Your help is highly appreciated!

Regards,
Ivan
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Markus
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answered on 11 Apr 2012, 04:12 PM
Dear Ivan

QUOTE
What you could do is to go to %appdata%/justcode. There you can rename(delete will also work, but I suggest rename in this situation) "userConfiguration.xml" and "settings-justcode.xml".
This will force JustCode to create new settings files.
UNQUOTE

This did the trick.

However, only the userConfiguratin.xml was recreated. The settings-justcode.xml was not recreated.
The filesizes of userConfiguratin_old.xml and userConfiguratin.xml seem to be identical but I can not open the _old in VS and it opens in simple editor blank :-)

Kind Regards Markus
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Ivan
Telerik team
answered on 11 Apr 2012, 04:53 PM
Hello,

I am glad to hear that your issue has been resolved. We are doing some improvements on our settings infrastructure and such issues should no longer be present.
As for the "settings-justcode.xml": it will be created when you open the options dialog of JustCode and press "Save".
If you have any more questions or remarks, please do not hesitate to contact us again!

Regards,
Ivan
the Telerik team

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Blake
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Ivo Bratoev
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Blake
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Eric Schoenholzer
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Markus
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Ivan
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