It seems like all postings of my non-pay user is marked as spam

2 posts, 1 answers
  1. Ingemar
    Ingemar avatar
    17 posts
    Member since:
    Apr 2012

    Posted 08 Jul Link to this post

    I have two users on this forum, one that is a paid user and one that I hvae not paid for.

    Every posting my free user is doing is "detected as spam".

    Every posting the paid user is doing is going straight through.

    Why?

  2. Answer
    Alex Fidanov
    Admin
    Alex Fidanov avatar
    636 posts

    Posted 12 Jul Link to this post

    Hello,

    Spam detection is not based on the type of licenses you have. We are using an external service for this and it evaluates a message as spam or not based on the content of the message as well as the user submitting it. My best guess is that your other account is being treated as spam because of the email address.

    Let me know if you have further questions on this.

    Regards,
    Alex Fidanov
    Telerik by Progress
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