Issues with inserting links in Chrome and Safari

6 posts, 0 answers
  1. Tim
    Tim avatar
    6 posts
    Member since:
    Mar 2008

    Posted 06 Jul 2010 Link to this post

    We're using WSS 3.0 SP1 and RadEditor Lite 4.5.6.  Because we don't have MOSS, we had to change the RadEditor Tools file to use LinkManager (and not MOSSLinkManager).  This has been working fine in IE and Firefox.  however, recently, some of our users reported issues with Chrome and Safari.  I don't know whether this has been an issue all along (we don't have THAT many Chrome/Safari users), but I was able to reproduce the problem myself, using the following steps:

    1. Using Chrome or Safari, open a Wiki page in WSS.
    2. Type some text.
    3. Highlight an EXISTING WORD and click the HyperlinkManager to insert a link.
    4. Type a URL (for example, http://www.telerik.com) in the Hyperlink Manager popup window.
    5. Click OK.

    The HyperlinkManager popup window closes but nothing seems to happen (the link is not created).  Upon closer inspection, there seems to be a FONT tag surrounding the highlighted word.  In the HTML source code, this is what gets inserted:
    Here is <font face="AZBY">my link</font> 

    I don't know why it thinks it needs to use font "AZBY" around the highlighted part, instead of surrounding it with an <A> tag.

    The problem DOES NOT seem to occur if I don't highlight an existing word, but rather insert a brand new hyperlink (URL + link text) in an empty space.

    Anybody else experiencing this?  Any thoughts from Telerik?

    Thanks!
  2. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 08 Jul 2010 Link to this post

    Hello Marko,

    RadEditor Lite 4.5.6 is based on the Classic ASP.NET RadEditor control. What I suggest to you is upgrading to the latest version of RadEditor for MOSS (currently 5.7.3). It is based on the ASP.NET AJAX version of RadEditor for MOSS and has better support for Safari and Chrome (webkit based) browsers.

    You can find the upgrade instructions in the following online help article: http://www.telerik.com/help/aspnet-ajax/upgrade-instructions-from-v4-to-v5.html.


    Kind regards,
    Stanimir
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.

  3. Tim
    Tim avatar
    6 posts
    Member since:
    Mar 2008

    Posted 08 Jul 2010 Link to this post

    So, you're talking about the full-featured RadEditor vs. the Lite (free) version, correct?  This, http://www.telerik.com/products/aspnet-ajax/editor.aspx?  If so, do you have a way to sell only the RadEditor, without other controls, or would we have to buy the whole RadControls for ASP.NET AJAX toolkit?
  4. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 09 Jul 2010 Link to this post

    Hello Marko,

    If so, do you have a way to sell only the RadEditor, without other controls, or would we have to buy the whole RadControls for ASP.NET AJAX toolkit?
    - You will have to by all the RadControls for ASP.AJAX.

    One more thing you can test the latest version of RadEditor in the following online demo: http://demos.telerik.com/aspnet-ajax/editor/examples/default/defaultcs.aspx


    Greetings,
    Stanimir
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
  5. Tim
    Tim avatar
    6 posts
    Member since:
    Mar 2008

    Posted 09 Jul 2010 Link to this post

    Thanks, but buying the whole toolkit is a little excessive because we only need the RadEditor for our Windows Sharepoint Services environment.  Will there be any upcoming updates to the Lite version that you know of?
  6. Stanimir
    Admin
    Stanimir avatar
    1653 posts

    Posted 12 Jul 2010 Link to this post

    Hello Marko,

    Lite version of RadEditor for MOSS is based on the classic ASP.NET RadEditor. We stopped the enhancement of this control two years ago. There will be no new (improved) versions of RadEditor for MOSS Lite.


    Greetings,
    Stanimir
    the Telerik team

    Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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