issues running on device.

6 posts, 0 answers
  1. Ajay
    Ajay avatar
    22 posts
    Member since:
    Jun 2013

    Posted 25 Jul 2013 Link to this post

    hi,  my app is running perfectly on simulator but not on device, it seems like kendoui properties are not applied on device and i'm populating dropdownlist by calling webservice even tat is not working on device. pls help me..

    thanks in advance.
  2. Steve
    Steve avatar
    11 posts
    Member since:
    Jul 2012

    Posted 26 Jul 2013 Link to this post

    The provided information is insufficient for us to determine what might be wrong. Thus we have the following questions:
    • what device do you deploy your project to?
    • is the server available at the time you make a request
    • what properties are not applied? Did you try to debug the app to pinpoint why they are not applied? Note that the simulator is not a measure whether your app works as it should or not and you should always test on a real device.

    If you're still having problems, please isolate this in a sample project that we can look into.

  3. Ajay
    Ajay avatar
    22 posts
    Member since:
    Jun 2013

    Posted 03 Aug 2013 Link to this post

    *have deployed on android 2.2.
    *yes server is also running.
    * i guess kendo datasource properties are not applied on device, its hard to tell specific error coz its not throwing any error msg. 
  4. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 05 Aug 2013 Link to this post

    Hi Anup,

    Is your app running on a newer version of Android or iOS device? If it is, then it is possible there is some problem with Android 2.2 as it is a pretty old platform. Still if you provide us with the name of your app, we would take a look and if necessary report the problem to the Kendo UI guys.

    Regards,
    Steve
    Telerik

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  5. Ajay
    Ajay avatar
    22 posts
    Member since:
    Jun 2013

    Posted 05 Aug 2013 Link to this post

    hi sir thanks for the reply.
    no, i have'nt tried on higher version of android. 
    sometimes it shows application error and sometimes not. projct name 'cafecoffe'.

    thanks in advance.
  6. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 08 Aug 2013 Link to this post

    Hello Anup,

    We've found a "cafe leverage" app in your account which matches your description. We noticed that you're using quite old versions of Kendo UI and jQuery and you were targeting Cordova 2.4 instead of latest supported 2.7. Once we've updated Kendo UI and jQuery to the official Q2 release and Cordova to 2.7, your "Select State" dropdownlist is properly populated.

    On a side, Cordova have already dropped the support for Android 2.x in v.2.8, so you would have to reconsider support for Android 2.x in future updates of your app (or you could stay with the latest Cordova version that provides this support - 2.7).

    Regards,
    Steve
    Telerik

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