iPad image is upside down

4 posts, 0 answers
  1. Michael
    Michael avatar
    5 posts
    Member since:
    Oct 2012

    Posted 19 Oct 2012 Link to this post

    When using the RadImageEditor on the iPad the image get loaded upside down. This happens in both the code I have developed and on the Telerik demo page.

    Thanks,
  2. Vessy
    Admin
    Vessy avatar
    1389 posts

    Posted 22 Oct 2012 Link to this post

    Hi Michael,

    I tried to reproduce the described issue on both the online demos and a test page, but to no avail. Could you, please, provide more detailed information on the specific scenario?
    • Which version of RadControls and .NET Framework are used in the application?
    • Under which iOS version the problem occurs?

    Could you try to reproduce the same issue on another device, ensuring that it uses the latest iOS (which is the only one supported by Telerik)? If the problem is reproducible, please, provide a video or reliable steps on how to reproduce it locally.

    Kind regards,
    Vesi
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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  4. Michael
    Michael avatar
    5 posts
    Member since:
    Oct 2012

    Posted 22 Oct 2012 Link to this post

    This happens on an iPad 2 running iOS 6 using the very latest Q3 rad controls.

    If I go to http://demos.telerik.com/aspnet-ajax/imageeditor/examples/overview/defaultcs.aspx and upload my own image from the iPad it initially shows up upside down. Then if I crop the image sometimes it rotates back sometimes not.

    Thanks,
  5. Vessy
    Admin
    Vessy avatar
    1389 posts

    Posted 23 Oct 2012 Link to this post

    Hi Michael,

    I made another test, using all the iOS and RadControls versions mentioned by you, but I am still not able to reproduce the issue. You could see a video from my test in the following link: Uploaded image in ImageEditor.

    Are you able to reproduce it with different images, or eventually on different devices, using the same iOS?

    Regards,
    Vesi
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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