Installation problems: Silverlight expired + SQLServer 2008 not supported

8 posts, 1 answers
  1. Sebastian Talamoni
    Sebastian Talamoni avatar
    32 posts
    Member since:
    Mar 2008

    Posted 21 Apr 2010 Link to this post

    Yesterday I did an evaluation of TeamPulse and IMHO these are the min requirements :

    • Silverlight Expired (please launch a quick fix so i can really evaluate the product)
    • SQL Server 2008 should be supported (now you are forced to have an SQL express instance according to other posts i've read)
    • Installation failed in 4 out of 5 computers ( probably because of sql server, not sure..)

    Note: The product looks GREAT but without the points above I could not really started with the evaluation process.



  2. Answer
    Joe
    Joe avatar
    51 posts
    Member since:
    Oct 2008

    Posted 21 Apr 2010 Link to this post

    I posted a fix to the Silverlight issue already, look for the thread about it...

    Thanks,
    Joe
  3. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 21 Apr 2010 Link to this post

    Hi Sebastian,

    I am sorry to hear that you have experienced issues with evaluating the product. We are currently working on getting a build out that will run against the RTM version of Silverlight 4, and will be releasing it as soon as possible.

    In regards to the SQL Server Express requirement, supporting existing SQL 2008 instances is definitely a feature we are looking to provide, as we understand many customers do not want to install Express instances, although I can not specify a timeline around when this will appear.

    As for the installation errors, we would be happy to work through those issues with you on the machines in question. Based on your screenshot and your comments, I am guessing that a lack of SQL Express was indeed the issue on those machines. Do you know for sure if those machines had SQL 2008 Express installed on them? If not, does installing SQL 2008 Express allow TeamPulse to successfully install?

    Regards,
    David Harris
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  4. Sebastian Talamoni
    Sebastian Talamoni avatar
    32 posts
    Member since:
    Mar 2008

    Posted 22 Apr 2010 Link to this post


     I am guessing that a lack of SQL Express was indeed the issue on those machines. Do you know for sure if those machines had SQL 2008 Express installed on them? If not, does installing SQL 2008 Express allow TeamPulse to successfully install?
    ---------------------------------------------

    * After using Joe's trick for fixing Silverlight problem and 
    * After installing SQL Server Express AND
    * After struggling with IIS app pools and settings them manually .

    I finally got it working!


  5. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 22 Apr 2010 Link to this post

    Hi Sebastian,

    I am glad to hear that you have the product working! We are sorry for the roadblocks you have encountered on the way, but take heart in knowing that all 3 issues are being looked at.

    - The Silverlight version issue will of course be resolved with our next beta release which will target the SL4 RTM release (no date to provide you, but 'soon').
    - We have also made some progress on some of the installer issues that leave IIS in an incomplete state and then require manual intervention.
    - Finally,  full SQL Server 2008 support (rather than only Express) is in our backlog of items to address.

    We look forward to hearing your feedback on the product itself, and hope that you enjoy your TeamPulse experience!

    Regards,
    David Harris
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  6. Troy
    Troy avatar
    2 posts
    Member since:
    May 2008

    Posted 26 Apr 2010 Link to this post

    Is there an ETA on the release of TeamPrise that works with Silverlight 4 RTM as of yet?
  7. David Harris
    Admin
    David Harris avatar
    1 posts

    Posted 27 Apr 2010 Link to this post

    Hello Troy,

    While I do not have a specific time-frame for an RTM-compatible release for you, I can say that it is currently being tested internally and will be released as soon as possible.

    All the best,
    David Harris
    the Telerik team

    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
  8. Troy
    Troy avatar
    2 posts
    Member since:
    May 2008

    Posted 27 May 2010 Link to this post

    Ooops. Just found the answer. Thanks.
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