Install trouble

6 posts, 1 answers
  1. Greg
    Greg avatar
    4 posts
    Member since:
    Jul 2010

    Posted 27 Apr 2011 Link to this post

    I'm having trouble installing JustTrace -- the installer wants me to run as administrator, but there's no option for that on the right click menu.
    On the command line, running
    msiexec /a JustTraceBeta_TRIAL.msi

    pops up an install window with a 'Finish' button but doesn't seem to have installed.

    I'm on Windows 7 Professional.

  2. Answer
    Eric Schoenholzer
    Eric Schoenholzer avatar
    138 posts
    Member since:
    Mar 2004

    Posted 27 Apr 2011 Link to this post

    Worked for me by running it in a console window with administrator privilege.
    I didn't need to use the /a switch.

    But there are no startmenu entries.
    Did you check the "C:\Program Files (x86)\Telerik\JustTrace\Libraries" folder? (on 64 bit)

  3. Dan Iorg
    Dan Iorg avatar
    2 posts
    Member since:
    Mar 2010

    Posted 27 Apr 2011 Link to this post

    I am having the exact same issue.  Do i have to turn off UAC? 

  4. Dan Iorg
    Dan Iorg avatar
    2 posts
    Member since:
    Mar 2010

    Posted 27 Apr 2011 Link to this post

    Good call, running in a command window as admin works great

  5. Birol
    Birol avatar
    5 posts
    Member since:
    May 2009

    Posted 28 Apr 2011 Link to this post

    I had same problem. To solve, you have to run cmd as administrator clicking right button of mouse. Then just write this command line C:\Windows\system32>msiexec /i "c:\JustTraceBeta_TRIAL.msi" and press enter. It works.

  6. Mihail
    Admin
    Mihail avatar
    61 posts
    Member since:
    Sep 2012

    Posted 29 Apr 2011 Link to this post

    Hi All,

    I would like to announce that we delivered a new internal build that tries to solve this important issue. Here you can find the release notes.

    http://www.telerik.com/versionnotes.aspx?nb=1&id=1243


    Regards,
    Mike
    the Telerik team

    Explore the entire Telerik portfolio by downloading the Ultimate Collection trial package. Get now >>

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