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ImageEditor: Please, provide valid image dimensions

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-DJ-
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-DJ- asked on 02 Sep 2009, 01:19 PM
Hi guys.

All of a sudden I started getting this popup-message every time I try to save an image in the image editor.

I can't remember changing anything remotely connected to the image editor in weeks.
Both the width and height textboxes are filled with valid pixel value.

It doesn't matter what type of an image it is.
It doesn't matter if I actually change the dimensions or not.

Has anyone experienced this?

Regards,
-DJ-

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Lini
Telerik team
answered on 07 Sep 2009, 06:44 AM
Hello,

This error means that the Image Editor dialog was unable to submit its data to the server correctly. The image data is submitted using a simple hidden <input> HTML element.

What you need to do is check your application for any modules that might be modifying the posted values of HTML forms. If you have upgraded your application with a more recent version of the Telerik.Web.UI assembly and are using the ExternalDialogsPath property of the RadEditor, check if you have also updated the EditorDialogs folder to the latest version. Finally, you can use a HTTP debugging proxy (Fiddler for IE, Firebug's Net panel for Firefox) and examine the posted forms data when you click the Save button in the Image Editor dialog. Look for the "imageData" value.

Sincerely yours,
Lini
the Telerik team

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