ImageEditor not working as part of RadEditor?

6 posts, 0 answers
  1. Nils
    Nils avatar
    46 posts
    Member since:
    Jul 2009

    Posted 04 Dec 2012 Link to this post

    Hi,
    I am using Telerik_AJAX_Controls_2012_3_1016_for_SharePoint_2010.
    When calling the ImageManager from RadEditor uploading and selecting images work fine.
    However, when I click on an existing image in the ImageManager and start the ImageEditor - regardless of what I do - after saving the file the image does not exist. The Item does exist - preview (well, the old preview), metadata and all - but the newly created image does not.

    Any ideas on what the problem might be?

    Best,
    Nils
  2. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 05 Dec 2012 Link to this post

    Hi,

    I am aware of this bug in the current release. I have good news that the problem is fixed and it will be included in the today's release of Q3 2012 SP1.

    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.

  3. Nils
    Nils avatar
    46 posts
    Member since:
    Jul 2009

    Posted 06 Dec 2012 Link to this post

    Hi Rumen,
    thanks for the Info, but no such luck.
    I installed Telerik_AJAX_Controls_2012_3_1205_for_SharePoint_2010_Dev and it still does not work.
    But now - additionally - saving sometimes results in an error : Line: 3099 - Error: Unknown name.

    BTW: In this version cropping results in an error, too:  Sys.ParameterCountException: Parameter count mismatch.

    Best, Nils
  4. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 10 Dec 2012 Link to this post

    Hello Nils,

    I tested the latest version and verified that it works as expected. Could you please see my test and let me know if I am missing something: http://screencast.com/t/kcCS2yLIAAN?

    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Nils
    Nils avatar
    46 posts
    Member since:
    Jul 2009

    Posted 10 Dec 2012 Link to this post

    Hi Rumen,
    thanks for the screencast.
    Your browser-layout leads me to suspect you're using FF.
    I had a try using FF and guess what..
    In the attached screenshot you'll see the "same" ImageManager left is FF 16.0.1, right is IE9 (9.0.8112.16421).
    The edited image 04_thumb was created using the ImageEditor from FF, the 04_thumb1 was created using IE.
    Sadly, IE is kind of a requirement... Can we make this work in IE?

    Best,
    Nils
  6. Rumen
    Admin
    Rumen avatar
    12846 posts

    Posted 13 Dec 2012 Link to this post

    Hi Nils,

    I was able to reproduce the problem in IE and reported it to our SharePoint developers for fixing. Please, excuse us for the temporary inconvenience that this issue is causing to you and your users.

    We do appreciate your feedback and I updated your Telerik points.


    Kind regards,
    Rumen
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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