Image Print Quality

3 posts, 0 answers
  1. Richard
    Richard avatar
    11 posts
    Member since:
    Aug 2011

    Posted 10 Apr 2014 Link to this post

    Perhaps I am just missing some settings, or maybe this is just how it is at the moment, but I cannot seem to get documents with images to print with any kind of quality.

    The image is in the header, I can recreate the document in Word, and copy/paste the image back and forth between Word and RadRichTextBox; the image is crisp and clear in Word and horribly unclear when printed from the RadRichTextBox. If I export the document as a word document and print it form Word that way, the images are unclear as well.

    Is there anything I can do?
  2. Petya
    Petya avatar
    973 posts

    Posted 14 Apr 2014 Link to this post

    Hello Richard,

    Would it be possible to provide us with such document, so that we can examine it and advise you on what you can do? I suggest opening a support ticket as the public forums do not allow attaching files other than images.

    We're looking forward to hearing from you.


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  4. C
    C avatar
    43 posts
    Member since:
    Jul 2014

    Posted 03 Jul 2014 in reply to Petya Link to this post

    We've encountered this with a different vendor's library.
    Also try opening the DOCX file I a zip file utility and finding the image in one of the subdirectories.  this should give you the image in the word document.

    The image files should be identical in size and byte content.  The dos command file compare utility can do a binary compare with the command
    fc /B file1.png file2.png

    Please post your findings.
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