Image Manager: "/_catalogs/" contains reserved name.

[JJ]

I've installed the Lite RadEditor for MOSS solution on my MOSS Farm. I've made no modifications to the config files-- this is a straight OOTB installation.
When i try to use the image manager in either a list item or a Rad Editor Web Part, I'm getting an error page in the Image Manager iframe:

"/_catalogs/" contains reserved name. Please try another one."

I've found that if I add items to the Image Path in the config file it works:

    <property name="ImagesPaths">
        <item>SiteCollectionImages</item>
    </property>

But that leaves users unable to browse the libraries on the current Web for images, which makes the image viewer pretty useless in our environment (we have many Webs in the Site Collection that don't have permissions to any single library such as the SiteCollectionImages library).

Our environment runs MOSS 2007 SP1,  has a single Farm with one Site Collection that uses the Collaboration Portal template, and a site Collection for each user's My Site. The mains site collection has about fifty subsites that mostly use the publishing site template.

We have several SharePoint test boxes with the same environments set up, and we're getting this error on each one. I'm finding that on a fresh SharePoint install of MOSS on a virtual server, this problem is not present.

Any help is greatly appreciated.

Here is the full error info:

Server Error in '/' Application.

---

"/_catalogs/" contains reserved name. Please try another one.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Microsoft.SharePoint.SPException: "/_catalogs/" contains reserved name. Please try another one.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[SPException: "/_catalogs/" contains reserved name. Please try another one.] Microsoft.SharePoint.SPGlobal.ValidateWebName(String strWebName, Boolean bAcceptLeadingTrailingSlash) +362 Microsoft.SharePoint.SPSite.OpenWeb(String strUrl, Boolean requireExactUrl) +44 Microsoft.SharePoint.SPSite.OpenWeb(String strUrl) +32 Telerik.SharePoint.Editor.SPContentProvider.GetSPFolderFromPath(String path) +215 Telerik.SharePoint.Editor.SPContentProvider.ResolveDirectory(String path) +11 Telerik.SharePoint.Editor.SPContentProvider.ResolveRootDirectoryAsTree(String path) +4 Telerik.WebControls.RadEditorUtils.FileBrowserContentProvider.ResolveViewPaths() +83 Telerik.WebControls.EditorControls.FileBrowser.SerializeViewPaths() +104 Telerik.WebControls.EditorControls.FileBrowser.OnPreRender(EventArgs e) +168 System.Web.UI.Control.PreRenderRecursiveInternal() +86 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Control.PreRenderRecursiveInternal() +170 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2041

---

Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

[Lini]

Hi,

Thank you for the detailed information. We have added the "_catalogs" folder name to the list of reserved names in MOSS 2007. This means that the editor will ignore it when it is looking for libraries in the current site (the default behavior). The fix will be included in the next RadEditor for MOSS release, which is scheduled for the end of next week.

Best wishes,
Lini
the Telerik team

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[JJ]

That's great news.

I'll be looking forward to the release. What excellent response for a free product!

Thanks

[JJ]

I saw that the new release should fix this issue, so I tried installing the new release of Rad MOSS Edition light (4.51, released today), and am receiving the same error when using the Image Manager:
"/_catalogs/" contains reserved name. Please try another one."

Before installing the new version I did the following:

1. Retracted and removed the solution for the previous version (4.50).
2. Checked to make sure that all files that were installed by the solution in various \Program Files\Common Files\Microsoft Shared\web server extensions directories were removed.
   
3. Made sure the Rad Editor assemblies had been removed from the GAC.
4. Rebooted the server, installed the new version.

I repeated these steps on my staging server and also got the error.

Thanks in advance for any troubleshooting advice, as i really hope to be able to use this feature of the product (otherwise Rad Editor is awesome)

- JJ

[Lini]

Hi,

The "_catalogs" name was added to the exclude list for the editor dialogs in version 4.51. If you continue to see the exception, then this might be a different issue. I can offer you two possible solutions in this case: You can either disable the built-in editor image manager and use the MOSS asset picker dialog or you can open a formal support ticket, where we will send you a custom build of the MOSS editor to further diagnose and fix the problem.

If you decide to enable the default MOSS asset picker, you need to edit the ToolsFile.xml and ListToolsFile.xml files in the editor folder (http://www.telerik.com/help/radeditormoss/Removing%20tools%20from%20the%20toolbar.html). Simply rename the tool "ImageManager" to "MOSSImageManager" and save the file.

If you decide to open a formal support ticket (from the support center on our site), please mention this thread as reference.
 
Kind regards, Lini
the Telerik team

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[Ulf]

Hi!

I made a fresh install of 4.5.1.0 on two different installations and still see the _catalogs error. One is a complete fresh MOSS SP1 installation with no modifications and a fresh RADeditor (no previous version installed). This must be an error on your side...

[Derek]

We are also running into this _catalogs error. The update to the 4.5.1.0 did not solve our issue either. Has there been any updates to this issue?

[Lini]

Hello,

We released an update a week ago that is supposed to fix the "_catalogs" problem. Try updating to version 4.52 and see if your problems are resolved. I apologize for the inconvenience.

Best wishes,
Lini
the Telerik team

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[shilpa]

Hi,

I am using the RadEditorSharepoint.dll with version 4.4.1.0. I get access denied error only when accessing the Image Manager of the Telerik Content editor webpart. I open the Telerik Content editor webpart in Shared mode and try opening the Image manager get the access denied error only for that action of the control. All the other actions on the control have no issues. This has started happening only now and this works fine in test environment. The config files for the Telerik control are the same as that in the test environment.

I would like to know how does the Image Manager work? Which account does it use to search for the Image library in the web application.

[Stanimir]

Hi Shilpa,

Normally the RadEditor for MOSS uses the rights of the logged in user. You are saying that the Editor is working find in test environment. Could you please check if there are any differences between the configuration of both environments.
If so please inform us what they are. This information will help us to reproduce the problem on our side and help you further.

Thank you.


Greetings,
Stanimir
the Telerik team

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[shilpa]

Hi,

Thanks for the reply.

The configuration settings of sharepoint site in both, production and test environment is same. Difference is I have admnistrator account in test and not in production. But I verified for a user who does not have admin privilege in test set up, Image manager works fine. 

Regards,
Shilpa