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Image File Browser won't work

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Themes and Visual Style Builder
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Mark
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Mark asked on 14 Nov 2008, 11:25 PM
Using RadControls for WinForms Q2 2007.

In Visual Style Builder, when selecting the ",,," for the Image property of an ImagePrimitive, it no longer works!  It just sits there.  It used to work and just stopped all of a sudden.  Recently it came back, but then it stopped working again.  What's causing this and how can I get it back?

I thought the VS preferences might have something to do with it, but they don't appear to.  Please help.  Thank you.

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Nick
Telerik team
answered on 17 Nov 2008, 04:32 PM
Hello Mark,

Sorry for the introduced inconvenience.

Could you give us more details on the product you are using with the VSB? Can you reproduce this with more than one Telerik controls? We would like to research the issue further and fix it in one of our future releases.

This behavior is not related to Visual Studio, because the Visual Style Builder is a stand-alone application, which runs outside VS IDE.

On a side note, please ask the purchase holder in your company to add you as a License Developer to the purchase your company has. More information on License Developers and the steps to do this you can find here: http://www.telerik.com/account/faqs.aspx


All the best,
Nick
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Mark
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answered on 17 Nov 2008, 04:54 PM

Thanks, I will contact my license holder. 

As I said, I'm using RadControls for WinForms Q2 2007, I'm on VisualStudio 2005.  I'm working with both .NET 2.0 and 3.5.  Windows XP, ServicePack 2, 2 gigs of ram, Pentium(R) 4 CPU 2.8 GHz / 2.79 GHz.

Again, the problem: the "..." chooser for images in Visual Style Builder does nothing.  Every week or so it will start working for a day or two then mysteriously breaks again.  The only way that I can add images now is by base64 encoding them myself.... quite annoying

As another side note.... When I select an item in the ControlStrucure's TreeView, the State tabs at the bottom do not display unless I maximize/restore the VSB window.  Really frustrating, since the window itself takes forever and a day to repaint itself.

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Nick
Telerik team
answered on 20 Nov 2008, 03:52 PM
Hi Mark,

Thank you for the additional feedback.

We managed to reproduce the issue when starting the VSB within Visual Studio and, as strange as it seems, it turned out that the problem is related to the IDE. It tries to replace our default "Insert image" dialog with VS's own "Insert from resources" dialog, which in turn breaks the operation and the result is the one you have noticed. This is reproducable on both VS2005 and VS2008.

You can avoid the issue by starting the Visual Style Builder as a stand-alone application, either from the Start Menu, from the installation on your hard drive, or from the QSF. Sorry for the introduced inconvenience. We will try to address this problem for SP1.

The second issue we cannot reproduce with Q3 2008, and we have never encountered such an issue in the support communication, including Q2 2007. The only question I have is whether you use Remote Desktop. If so, please try to do this directly on the machine and let us know what the result is. Additionally, try the latest Q3 2008 and lets us whether you experience the same problem.

Do not hesitate to contact me back if you have more questions.

Kind regards,
Nick
the Telerik team

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