Icenium offline?

7 posts, 0 answers
  1. Jason
    Jason avatar
    21 posts
    Member since:
    Apr 2013

    Posted 04 May 2013 Link to this post

    Is there currently issues with Icenium?  For the 2nd time today, I cannot save back to the repository.

    This means I cannot save my local work, nor sync to my devices or live sync to Icenium Ion. 
    When I open new a new Graphite window, the Current projects, new project and Git repository windows are all blank. 

    Opening Mist just gets a grey window with a loading image that never ends.

    This is the second time this has happened today. Its a bit alarming seeing your workspaces tab being empty.. 
    This is the first time (day) this has happened to me, however I have lost about 2 hours so far because of this. As the paid service starts soon, is there any kind of assurance that disruption will be minimized? As it is, I cant do anything!
  2. Daniel
    Daniel avatar
    4 posts
    Member since:
    Oct 2011

    Posted 04 May 2013 Link to this post

    My problem is even worse.  It seems as if everything rolled back about 5 or 6 hours.  ARGGGGGGGHHHHH
  3. Boris
    Boris avatar
    24 posts
    Member since:
    Jun 2012

    Posted 04 May 2013 Link to this post

    On Mist I get:
    Error 103 (net::ERR_CONNECTION_ABORTED): Unknown error.

    Graphite of course starts, but fails to do anything reasonable that involves the cloud..

  4. Boris
    Boris avatar
    24 posts
    Member since:
    Jun 2012

    Posted 04 May 2013 Link to this post

    Just got:

    MAINTENANCE NOTIFICATION 
    Please note that we will be performing important server maintenance on May 4 2013, during maintenance time the server will be unavailable.

    --
    We appreciate the clarity..
  5. Deyan Varchev
    Admin
    Deyan Varchev avatar
    150 posts

    Posted 04 May 2013 Link to this post

    Hello,Due to some unforeseen circumstances we had to do some maintenance on our server infrastructure. This will affect the normal work of our services. 

    Please excuse us for the inconvenience and stay tuned for updates. We'll be up and running shortly.

    Kind regards,
    Deyan Varchev
    the Telerik team

    Share feedback and vote for features on our Feedback Portal.
    Want some Kendo UI online training - head over to Kendo UI Dojo.
  6. Deyan Varchev
    Admin
    Deyan Varchev avatar
    150 posts

    Posted 04 May 2013 Link to this post

    Hi,

     All maintenance work is now finished and services should be back to normal. Please accept our deepest apologies for any inconvenience we may have caused you.

     If you experience any issues, please don't hesitate to contact us again.

    Kind regards,
    Deyan Varchev
    the Telerik team

    Share feedback and vote for features on our Feedback Portal.
    Want some Kendo UI online training - head over to Kendo UI Dojo.
  7. Jason
    Jason avatar
    21 posts
    Member since:
    Apr 2013

    Posted 04 May 2013 Link to this post

    Hi

    May I suggest that an dashboard page is made available somewhere on your website to show availability of services.

    While no outages are good, it will at-least take one frustration out of the picture which is trying to ascertain if a problem actually exists locally or within your platform. 

    Glad its back and my work has returned. 
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