We have just purchased a Novatech nTab II tablet (NOV-NTAB29) and have 2 issues:
1. We have switched debugging mode on and allow unknown sources on. We have tried different USB connection methods. We have several other Android devices all working properly. The Android ADB Driver looking OK and stating 'Device working properly'. We can turn USB Storage On & Off successfully. This is a new tablet that has a good spec and appears to have a standard 4.2.2 Android Install.
Despite all of this the device does not appear in Icenium Graphite and does NOT appear in the list when running C:\Users\****\AppData\Local\Temp\adb>adb devices as instructed in your post: http://docs.icenium.com/testing-your-app/running-on-devices/running-on-connected-devices/google-android-devices/how-to-configure-usb-device-drivers-for-your-android-device
What else can we check?
2. The second problem is that despite the app being available to over 3200+ mobile devices on the Google Play store it says for this tablet (listed as Rockchip NOV-NTAB29) our app (1BizApp) is incompatible with this device. It does run on several other tablets with the same or different Android versions. we have tried at length changing various settings and permissions in Icenium and in the android manifest.xml file with no affect. Is there any way we can find out what is causing the Play store to think the app is incompatible?