I can create and rename folders, but not delete them

5 posts, 0 answers
  1. Rich Dellinger
    Rich Dellinger avatar
    1 posts
    Member since:
    Jun 2005

    Posted 07 Feb 2013 Link to this post

    I am using the Rad FileExplorer built into Dotnetnuke 6.  I have successfully used this in several sites.  However, in the site I'm working on now the FileExplorer allows me to create, rename and move folders, but I can't delete them.  I have tried it with partial rendering on and off.  I have written as sub to do a full permissions test.  The permissions test creates a folder, creates a file in the folder, deletes the file, then deletes the folder and it all passes without a problem.  Still, the Rad FileExplorer can't seem to delete folders.  Bizarre.  Any else have this problem?
  2. Joseph
    Joseph avatar
    29 posts
    Member since:
    Sep 2007

    Posted 03 Apr 2013 Link to this post

    Yes - I am having the same exact issue with DNN. Did you ever find a resolution?

    Thanks,
    Joe
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  4. Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 04 Apr 2013 Link to this post

    Hello,

    Could you please provide more detailed information regarding the specific scenario?
    • Are there any errors thrown on the page when trying to delete item? If so, could you please provide the exact error message?
    • Could you please provide the exact RadFileExplorer configuration?
    • Do you have applied any customizations to the control, if so could you please remove them and see if the problem still occurs?
    • Could you please open a formal support ticket and provide sample application reproducing the problem so we can examine and debug it locally?

    Looking forward to hearing from you,
    Dobromir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  5. Joseph
    Joseph avatar
    29 posts
    Member since:
    Sep 2007

    Posted 04 Apr 2013 Link to this post

    Hi Dobromir,

    Thanks for your response, I was able to resolve this issue this morning. I took the following steps:

    1. Went to Admin->File Manager and selected my folder that I had chosen in my code-behind for my View, Upload, and Delete paths
    2. Under Folder Security Settings I gave permission to "Registered Users" to "Open Files in Folder", "Browse Files in Folder", "Write to Folder "
    3. I went to Host Settings, cleared the cache, and restarted the application.

    Now I am able to delete files from the Telerik File Explorer.

    Thanks,
    Joe


  6. Dobromir
    Admin
    Dobromir avatar
    1633 posts

    Posted 05 Apr 2013 Link to this post

    Hi Joe,

    I am happy to hear that you manage to fix this issue and thank you for sharing your solution.

    Kind regards,
    Dobromir
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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