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HtmlChart display grey

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Chart (HTML5)
This is a migrated thread and some comments may be shown as answers.
Shawn
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Shawn asked on 16 Mar 2016, 11:47 PM

Hey

I am having a issue where my chart displays grey when I update it with new values.

When the page first loads I can see the grid (with no data), my x and y axis, legend, and the title. Once I bind data to it, the whole grid turns grey but I am still able to see everything else.

Internet Explorer also pops up a dialogue that tells me that a script on the page is causing my web browser to run slowly.

 

However I don't have this problem on my local computer, only on the computer I'm trying to deploy this on.

Attached is a picture of what the Chart looks like when I try to load data to it.

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Danail Vasilev
Telerik team
answered on 21 Mar 2016, 02:48 PM
Hello Shawn,

If you are using an older browser it is possible to have some decrease in the rendering time, especially with large data. You can try to make some performance improvements, as per this article - http://docs.telerik.com/devtools/aspnet-ajax/controls/htmlchart/troubleshooting/performance-optimizations

Regards,
Danail Vasilev
Telerik
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Chart (HTML5)
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Shawn
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Danail Vasilev
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