HTML 5 Export button with new version

3 posts, 0 answers
  1. Mark
    Mark avatar
    24 posts
    Member since:
    Jan 2013

    Posted 18 Jan Link to this post

    After updating to v9.2.15.1126 for Reporting now the Export button does not work.  No Export types are listed when the Export button is selected.  There is no way to Export a report.

     Printing works fine.

     Best Regards,

     Mark Kilroy

  2. Katia
    Admin
    Katia avatar
    299 posts

    Posted 19 Jan Link to this post

    Hello Mark,

    The common reason for such issue is when the page loads multiple versions of Telerik Kendo UI files or jQuery or the same file more than ones.

    Please check what Kendo CSS and JS files are loaded, and if they are of the same version.
    Most probably files are loaded from several locations - the page, bundles and/or the layout page.


    If the above information does not solve the issue, please send us a demo project to check your settings.

    Regards,
    Katia
    Telerik
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  4. Mark
    Mark avatar
    24 posts
    Member since:
    Jan 2013

    Posted 19 Jan Link to this post

    Yes, that did it.  I had a duplicate javascript file.

     Thanks,

     Mark Kilroy

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