How to remove Machine Info Key

4 posts, 0 answers
  1. Andrew
    Andrew avatar
    1 posts
    Member since:
    Sep 2010

    Posted 24 Dec 2010 Link to this post

    How to remove Machine Info Key when Licensed User was removed before?
  2. Daniel Levy
    Admin
    Daniel Levy avatar
    6 posts

    Posted 27 Dec 2010 Link to this post

    Hi Andrew,

    We have the ability to remove a license key if need be. I will be emailing you privately to request some additional information from you.

    Greetings,
    Daniel Levy
    the Telerik team
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  3. Smarty
    Smarty avatar
    1 posts
    Member since:
    Nov 2011

    Posted 29 Nov 2011 Link to this post

    Hi Daniel,


    please tell me where is machine info key onmy email ID i.e. gaurav.rane@gmail.com

    thanks,
    Gaurav
  4. Daniel Levy
    Admin
    Daniel Levy avatar
    6 posts

    Posted 01 Dec 2011 Link to this post

    Hi Gaurav,

    I do not see this email ID registered with Telerik, so there would not be a machine info ID associated with it.

    In the future, for issues like this that are account related, please log a support ticket rather than using our public forums, this ensures all account information is kept private. if you still need assistance, please open a private ticket via your Telerik.com account.

    Greetings,
    Daniel Levy
    the Telerik team

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