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How to install controls

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MSQ
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MSQ asked on 06 Mar 2015, 10:02 PM
I have taken over someone else's computer and it seems that Telerik is already installed on it. e.g I see a a menu item "Telerik" on the bar; there is a "Telerik" folder in "Program Files" Which contains thousands of files; the GAC shows many Telerik assemblies but they are all for Reporting. But, the folder "Telerik" in the ToolBox contains only one control "ReportViewer".
How do I get the other tools to show up?

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MSQ
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answered on 09 Mar 2015, 01:07 PM
Telerik,  
Where are you?
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Dyanko
Telerik team
answered on 11 Mar 2015, 10:50 AM
Hi,

Thank you for contacting us.

Would you please confirm if the designer is opened in your Visual Studio? Another possible reason for the missing controls is if your project uses different .NET Framework version than the controls' version set in the Toolbox.

I would recommend to use the Toolbox Configurator under the Telerik menu of your Visual Studio to set the required controls in the Visual Studio Toolbox. Additional information on the Toolbox Configurator could be found on the following address: LINK

Please let us know if any further assistance is needed.

Regards,
Dyanko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Mo
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answered on 11 Mar 2015, 07:02 PM
We do have a license but the configurator shows Trial in the dropdown.
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Dyanko
Telerik team
answered on 16 Mar 2015, 08:06 AM
Hello,
 
In this case I would suggest to download the purchased versions with your licensed account, install and set them using the Toolbox Configurator. The Toolbox Configurator will automatically detect the installed versions if they are installed on the default location.

Please let me know if I can further assist you.

Regards,
Dyanko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Dyanko
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Mo
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