How to clear push notification tray icon

8 posts, 0 answers
  1. Dan
    Dan avatar
    26 posts
    Member since:
    Oct 2013

    Posted 31 Mar 2014 Link to this post

    I have an app on cordova 3.2 using AppBuilder to both iOS and Android.

    I got push notifications to work but I cannot figure out how to tell the device that I dealt with the notification.  How do I remove the Icon from the Notification tray?

    When I get a notification, my android puts my apps icon on the Notification tray (for me, upper left corner).  When I go to the app, I get the notification and deal with it, however when I close the app, the notification remains in the notification tray.  When I launch teh app again, nothing happens because the app knows it has dealt with that notification, but the icon is still there annoying the user.
  2. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 03 Apr 2014 Link to this post

    Hello,

    Thank you for reporting this.

    Could you elaborate a bit more on the issue? I was not able to understand if the notification stays on the tray after you have clicked on it. Or you are directly opening the application (not from the push) and the notification in the tray still stays after that?

    Thank you for clarifying this in advance.

    Regards,

    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  3. Darren
    Darren avatar
    32 posts
    Member since:
    Sep 2013

    Posted 16 Jun 2014 in reply to Kaloyan Link to this post

    Did a solution for this ever get sorted out?

    Also when I send a iOS notification the contains a line break (ie. typing in a textarea and using return to go to another line) the notification never gets to the handler in the pushplugin. 
    I am also using AppBuilder and the PushPlugin contained in it.
    If I remove the line breaks the notification goes to the device just fine.
    Does any one else see this behaviour.

    Thanks
    Darren
  4. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 19 Jun 2014 Link to this post

    Hi Darren,

    Thanks for writing.

    I believe the latest version of the PushPlugin contains a proper fix for the above issue. You should be able to import it inside your AppBuilder project, after disabling the integrated PushPlugin from the project properties.

    Further, about your second concern, as said in my reply in your other ticket (ID 830086) we will further investigate the issue on our side and will let you know of the results as soon as possible.

    I hope this is okay with you.

    Regards,
    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  5. Darren
    Darren avatar
    32 posts
    Member since:
    Sep 2013

    Posted 19 Jun 2014 in reply to Kaloyan Link to this post

    Thanks for reply Kaloyan

    I will try adding in the latest pushplugin and see how it goes.
  6. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 24 Jun 2014 Link to this post

    Hello again Darren,

    Unfortunately, I was not able to test the faulty behavior last week. So, I still don't have answers. Please excuse me for the delay.

    Further, can you share if the latest version of the PushPlugin fixed the other issue?

    Thank you for the help and understanding in advance.

    Regards,
    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
  7. Darren
    Darren avatar
    32 posts
    Member since:
    Sep 2013

    Posted 25 Jun 2014 in reply to Kaloyan Link to this post

    Hi Kaloyan

    Yes I have installed the latest PushPlugin and can confirm it fixes the notification issue above.

    Thanks
    Darren
  8. Kaloyan
    Admin
    Kaloyan avatar
    872 posts

    Posted 30 Jun 2014 Link to this post

    Hi Darren,

    I am glad this helped.

    Please, let us know if there is any movement with the line breaks issue. We will be grateful if you can share such information with the community.

    Regards,
    Kaloyan
    Telerik
     

    Share what you think about AppBuilder and Telerik Platform with us in our feedback portal, so we can become even better!

     
Back to Top