2 Answers, 1 is accepted
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Gaurav
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Rank 1
answered on 11 Jul 2013, 05:31 AM
185 Days And still no reply......!!!!!
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Hi Gaurav,
Posting questions to our forums is a good way to get feedback from others in the community, but it doesn’t come with a guaranteed response from our staff like support tickets do. This is why I'd recommend using the support ticketing system (http://www.telerik.com/account/support-tickets/available-support-list.aspx) to post your queries. This is the best way to reach our support staff - the support system assigns a response time for all of your questions, depending on your license and ensures that all questions will reach the respective developers, if needed.
You can examine our support plans here.
Regards,
Tina Stancheva
Telerik
Posting questions to our forums is a good way to get feedback from others in the community, but it doesn’t come with a guaranteed response from our staff like support tickets do. This is why I'd recommend using the support ticketing system (http://www.telerik.com/account/support-tickets/available-support-list.aspx) to post your queries. This is the best way to reach our support staff - the support system assigns a response time for all of your questions, depending on your license and ensures that all questions will reach the respective developers, if needed.
You can examine our support plans here.
Regards,
Tina Stancheva
Telerik
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