Highlight Elements loses focus when trying to mouse to Quick Steps/JavaScripts Events/Mouse Action/Scroll Actions

5 posts, 0 answers
  1. Barry
    Barry avatar
    3 posts
    Member since:
    Mar 2016

    Posted 03 Aug Link to this post

    I am running Test Studio 2016 R2 with the latest internal build installed. When I enable Highlight Elements and hover over an outlined object the initial pop up menu displaying Quick Steps/ JavaScripts and other recording aids opens okay. When I try to move the mouse to Quick Steps/JavaScript Events/Mouse Actions/Scroll Actions it loses focus and the initial pop up and the sub menu flay out closes before I can select anything. If I navigate down the left column of the initial pop up i can sucessfully get to Add to Elements/Locate in DOM/Build Step sub menus. Our  UI is written in Angular JS.

    I have tested the Highlight Elements feature with gmail.com as the target web page and it works properly. If this is an Angular issue is thaere a work around i can use?

     

    Thank you,

    Barry

  2. Elena Tsvetkova
    Admin
    Elena Tsvetkova avatar
    251 posts

    Posted 08 Aug Link to this post

    Hello Barry,

    This seems to be an issue related to your specific application. Would it be possible to provide us access to the tested page so that we could reproduce the issue in our source code debugging environment? If this would not be suitable I would like to ask you to capture Fiddler trace against the problem page and provide it along with the script itself. We have about 75% success rate using Fiddler trace to simulate your web server and reproduce the faulty behavior. 

    Here is what you need to do to get this trace. 
    1) Start Fiddler - note no browser should be open
    2) Click Clear Cache
    3) If your site uses HTTPS click Decrypt HTTPS traffic
    4) Start Capture
    5) Launch a browser
    6) Navigate to the problem page and pop up.
    7) Stop Capture
    8) Save Capture
    9) Put the .SAZ file into a .zip file and attach that to this support ticket

    Thanks in advance for the cooperation. I hope to hear from you soon. 

    Regards,
    Elena Tsvetkova
    Telerik by Progress
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
  3. Barry
    Barry avatar
    3 posts
    Member since:
    Mar 2016

    Posted 10 Aug in reply to Elena Tsvetkova Link to this post

    Thank you for responding. Based on a different response i have removed all Test Studio Chrome plug-in and reinstalled only the three approved by Chrome. The issue still exists. I found a public site where this is happening when I have Highlight Elements enabled. www.cabelas.com. I have attached a simple TS test script i recorded where the sub menus for the Highlight Elements disappear. It happens starting at step 8 of the script. Hover over the image for Big Game (pants) or Scent Control until the element popup is displayed. Then try to navigate to Quick Steps. About the time the Quick Steps flyout starts to display the whole pop up disappears. 
    After this happens you will notice the red box used to select an element no longer appears. Click off into a blank space of the web page and the red box will start appearing again. I have attached the .resx & .tstest files for reference.

    Thank you,

    Barry

  4. Barry
    Barry avatar
    3 posts
    Member since:
    Mar 2016

    Posted 10 Aug Link to this post

    Additional configuration info. My PC is running Windows 8.1 pro 64 bit. I am testing with Chrome 32 bit and Firefox 32 bit. 
  5. Nikolay Petrov
    Admin
    Nikolay Petrov avatar
    81 posts

    Posted 15 Aug Link to this post

    Hi Barry,

    Thank you for the script.

    Unfortunately, I couldn't reproduce this issue. Please, make a short video (using Jing) - how to reproduce and share its link.

    This problem could be due to your DPI settings. Check and adjust it according the documentation, please.

    I hope to hear from you soon.

    Regards,
    Nikolay Petrov
    Telerik by Progress
     
    The New Release of Telerik Test Studio Is Here! Download, install,
    and send us your feedback!
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