High Processor Usage

2 posts, 0 answers
  1. Rav
    Rav avatar
    36 posts
    Member since:
    Nov 2011

    Posted 07 Dec 2010 Link to this post

    Hi Telerik,

    We were having some performance issues on lower end PCs so we used the EnableRedrawRegions parameter to diagnose.

    We found a clash between the standard Silverlight Toolkit BusyIndicator and DataGrid which was causing the page to rapidly and constantly redraw. We have created our own BusyIndicator and that fixed that issue.

    We now have the same issue when opening the Telerik Silverlight ReportViewer (i think to do with the BusyIndicator that displays during report load). Even after closing the ReportViewer the issue persists for lifetime of application. Have you seen this issue elsewhere? - do you know of a resolution?

    Rav
  2. Steve
    Admin
    Steve avatar
    10941 posts

    Posted 08 Dec 2010 Link to this post

    Hi Rav,

    Your question has already been answered in the other thread you've opened. Please, see our answer there for more information.
    We kindly ask you to use just one support channel to contact us. Posting the same questions numerous times slows down our response time because we will need to review and address two tickets instead of one. Moreover threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread.

    Thank you for the understanding.

    Regards,
    Steve
    the Telerik team
    Get started with Telerik Reporting with numerous videos and detailed documentation.
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